Rita Charitable Trust

Free AC Specialist Course (4 Months)

AC Specialist:

Brief Job Description

An AC Specialistis responsible forinstalling, servicing and repairing an air conditioning systemof a vehicle. The individual also performs routine maintenance of the various components associated with the air conditioning system of the vehicle

Personal Attributes

An individual on this job must have good communication and interpersonal skills in addition to being a team player, as the job requires coordination with other technicians. The individual must have a technical bend of mind to understand the technical aspects of air conditioning system requirements in a vehicle. The individual must be patient and good listening ability is highly desirable to understand various requirements from the customers.

Plan and organise work to meet expected outcomes:

Description

This NOS unit is about planning and organising an individuals work in order to complete it to the required standards on time.

Scope

This unit/task covers the following:

work requirements including various activities, deliverables or work output required in the given time, maintain set quality standards

appropriate use of resources (both material / equipment’s and manpower

Elements and Performance Criteria

Work requirements including various activities within the given time and set quality standards

To be competent, the user/individual on the job must be able to:

PC1.              keep immediate work area clean and tidy

PC2.              treat confidential information as per the organisations guidelines

PC3.              work in line with organisations policies and procedures

PC4.              work within the limits of job role

PC5.              obtain guidance from appropriate people, where necessary

PC6.              ensure work meets the agreed requirements

Appropriate use of resources

To be competent, the user/individual on the job must be able to:

PC7.              establish and agree on work requirements with appropriate people

PC8.              manage time, materials and cost effectively

PC9.              use resources in a responsible manner

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Knowledge and Understanding (KU)

The individual on the job needs to know and understand:

KU1.    the organisations policies, procedures and priorities for area of work, role and responsibilities in carrying out that work

KU2.    the limits of responsibilities and when to involve others

KU3.    specific work requirements and who these must be agreed with

KU4.    the importance of having a tidy work area and how to do this

KU5.    how to prioritize workload according to urgency and importance and the benefits of this

KU6.    the organisations policies and procedures for dealing with confidential information and the importance of complying with these

KU7.    the purpose of keeping others updated with the progress of work

KU8.    who to obtain guidance from and the typical circumstances when this may be required

KU9.    the purpose and value of being flexible and adapting work plans KU10. how to complete tasks accurately by following standard procedures KU11. technical resources needed for work and how to obtain and use these

Generic Skills (GS)

User/individual on the job needs to know how to:

GS1.    write in at least one language

GS2.    read instructions, guidelines/procedures

GS3.    ask for clarification and advice from appropriate persons

GS4.    communicate orally with colleagues

GS5.    make a decision on a suitable course of action appropriate for accurately completing the task within resources

GS6.    agree objectives and work requirements

GS7.    plan and organise work to achieve targets and deadlines

GS8.    deliver consistent and reliable service to customers

GS9.    check own work and ensure it meets customer requirements

GS10. anomalies to the concerned persons

GS11. analyse problems and identify work-arounds taking help from

GS12. apply own judgement to identify solutions in different situations

Work effectively in a team:

Description

This NOS unit is about working effectively with colleagues, either in individuals own work group or in other work groups within organisation

Scope

This unit/task covers the following: Colleagues: Superiors

Members of own work group

People in other work groups within or outside the organisation Communicate: Face-to-face

By telephone In writing

Elements and Performance Criteria

Effective communication

To be competent, the user/individual on the job must be able to:

PC1.   maintain clear communication with colleagues

PC2.   work with colleagues

PC3.   pass on information to colleagues in line with organisational requirements

PC4.. work in ways that show respect for colleagues

PC5.   carry out commitments made to colleagues

PC6.   let colleagues know in good time if cannot carry out commitments, explaining the reasons

PC7.          identify problems in working with colleagues and take the initiative to solve these problems

PC8.          follow the organisations policies and procedures for working with colleagues

PC9.   ability to share resources with other members as per priority of tasks

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Knowledge and Understanding (KU)

The individual on the job needs to know and understand:

KU1. the organisations policies and procedures for working withcolleagues, role and responsibilities in relation to this

KU2. the importance of effective communication and establishing goodworking relationships with colleagues

KU3. different methods of communication and the circumstances inwhich it is appropriate to use these

KU4. benefits of developing productive working relationships withcolleagues

KU5. the importance of creating an environment of trust and mutualrespect

KU6. whether not meeting commitments, will have implications onindividuals and the organisation

KU7. different types of information that colleagues might need and theimportance of providing this information when it is required

KU8. the importance of problems, from colleagues perspective andhow to provide support, where necessary, to resolve these

Generic Skills (GS)

User/individual on the job needs to know how to:

GS1.    complete well written work with attention to detail

GS2.    read instructions, guidelines/procedures

GS3.    listen effectively and orally communicate information

GS4.           make decisions on a suitable course of action or response

GS5.           plan and organise work to achieve targets and deadlines

GS6.           check that the work meets customer requirements

GS7.    deliver consistent and reliable service to customers

GS8.           apply problem solving approaches in different situations

GS9.           apply balanced judgements to different situations

GS10. apply good attention to detail

GS11. check that the work is complete and free from errors

GS12. get work checked by peers

GS13. work effectively in a team environment

Maintain a healthy,safe and secure working environment:

Description

This NOS unit is about monitoring the working environment and making sure it meets requirements for health, safety and security

Scope

This unit/task covers the following:

Resources (both material & manpower) needed to maintain a safe working environment as per the prevalent norms & government policies including emergency procedures for Illness, accidents, fires or any other reason which may involve evacuation of the premises

Elements and Performance Criteria

Resources needed to maintain a safe, secure working environment

To be competent, the user/individual on the job must be able to:

PC1.   comply with organisations current health,safety and security policies and procedures

PC2. report any identified breaches in health,safety, and security policies and procedures to the designated person

PC3.. Coordinate with other resources at the workplace to achieve the healthy, safe and secure environment for all incorporating all government norms esp. for emergency situations like fires,earthquakes etc.

PC4.   identify and correct any hazards like illness, accidents, fires or any other natural calamity safely and within the limits of individuals authority

PC5.   report any hazards outside the individuals authority to the relevant person in line with organisational procedures and warn other people who may be affected

PC6.   follow organisations emergency procedures for accidents, fires or any other natural calamity

PC7.   identify and recommend opportunities for improving health,safety, and security to the designated person

PC8.   complete all health and safety records are updates and procedures well defined

Knowledge and Understanding (KU)

The individual on the job needs to know and understand:

KU1.    legislative requirements and organisations procedures for health, safety and security and individuals role and responsibilities in relation to this

KU2.    what is meant by a hazard, including the different types of health and safety hazards that can be found in the workplace

KU3.    how and when to report hazards

KU4.    the limits of responsibility for dealing with hazards

KU5.    the organisations emergency procedures for different emergency situations and the importance of following these

KU6.    the importance of maintaining high standards of health, safety and security

KU7.    implications that any non-compliance with health, safety and security may have on individuals and the organisation

KU8.    different types of breaches in health, safety and security and how and when to report these

KU9.    evacuation procedures for workers and visitors

KU10. how to summon medical assistance and the emergency services,where necessary

KU11. how to use the health, safety and accident reporting procedures and the importance of these

Generic Skills (GS)

User/individual on the job needs to know how to:

GS1.    complete accurate, well written work with attention to detail

GS2.    read instructions, guidelines/procedures/rules

GS3.    listen and orally communicate information

GS4.    make decisions on a suitable course of action or response

GS5.    plan and organise work to achieve targets and deadlines

GS6.    build and maintain positive and effective relationships withcolleagues and customers

GS7.    apply problem solving approaches in different situations

GS8.    analyse data and activities

GS9.    apply balanced judgements to different situations

GS10. apply good attention to detail

GS11. check that the work is complete and free from errors

GS12. get work checked by peers

GS13. work effectively in a team environment

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Install an automotive air conditioning system:

Description

This NOS unit is about an individual installing the air conditioning system in the vehicles.

Scope

This unit/task covers the following:

decide on the appropriate air conditioning system required for the vehicle install the appropriate air conditioning system

Elements and Performance Criteria

Decide appropriate AC system & install it

To be competent, the user/individual on the job must be able to:

PC1. .   understand the AC manufacturer specifications related to the various components/ aggregates in the air conditioning system

PC2..     follow standard operating proceduresfor using workshop tools and equipment especially in the AC system of the vehicle

PC3..     ensure any malfunctions observed in tools and equipment used in the air conditioning systems are reported to the concerned persons

PC4. .   inspect the vehicle to check and decide an appropriate air conditioning system which can be powered by the exiting capacity of the vehicle

PC5..     select appropriate fittings and materials as required for installation

PC6. .   install air conditioning system without causing damage to any other component or system powering the vehicle

PC7..     install, connect, and adjust thermostats, humidistats timers, and other components of the air conditioning system using hand tool

PC8. .   install the compressor and its drive from the engine, the evaporator unit (under the dashboard, in the boot or on the roof) and the electrical wiring to the units, power source and controls

PC9..     fill the unit with an appropriate refrigerant and test it for potential leaks and malfunctions

PC10. . join pipes or tubing to equipment and to fuel, water, or refrigerant source, to form complete circuit

PC11. . test pipe or tubing joints or connections for leaks, using pressure gauge or soap-and-water solution

PC12. . charge the air conditioning system before first time usage

PC13. . test the system performance along with any adverse performance of other aggregates using prescribed methods and equipment

PC14. . carry out the final inspection to ensure that:

PC15..   protective guards, safety features and cowlings are in place

PC16..   the system is functional, without any leaks

PC17. . clean and maintain the work place area

PC18..   ensure that trainings organized by the OEM from time-to-time are attended and knowledge levels are upgraded (esp. in case of newly launched products, product refreshes)

Knowledge and Understanding (KU)

The individual on the job needs to know and understand:

KU1.    the standard operating procedures to be followed related to new installation of anair conditioning system as per manufacturer guidelines

KU2.    the standard operating procedures recommended by the dealership/ AC suppliers/OEM for using tools and equipment for installation of the specific variant of AC systems

KU3.    safety requirements for various equipment and auto components/ aggregates

KU4.    documentation requirements for each procedure carried out as part of roles and responsibilities as specified by the OEM in the manual or AC manufacturer

KU5.    organisational and professional code of ethics and standards of practice

KU6.    safety and health policies and regulations for the workplaceas well as for automotive trade in general (e.g. safe practices while working in pits/ under vehicles)

KU7.    the overall functioning of an air conditioning system

KU8.    how to identify the specific technical requirements of air conditioning for each make/ variant of the OEM vehicles

KU9.    how to clean, test, inspect and evaluate air conditioning components

KU10. how to installvarious air conditioning components: compressor evaporator condenser receiver/ dryer and expansion valve accumulator and orifice tube minor components like rubber hoses, metal pipes etc. any other component in the AC unit of the vehicle

KU11. how to use following tools and equipment : hand tools refrigerant leak detecting equipment thermometers evacuation equipment refrigerant recovery and recycling equipment refrigerant re-gassing equipment refrigerant and refrigerant oils

KU12. the methods for: adjustment refrigerant leak detection performance testing refrigerant re- gassing and de-gassing system evacuation mechanical removal and replacement of components system and component testing dismantling and reassemble cleaning components

KU13. how to perform system test and carry out the final inspection along with the overall performance of the vehicle post the installation of the air conditioning unit

Generic Skills (GS)

User/individual on the job needs to know how to:

GS1.    record and document the requirements of air conditioning for the OEM vehicle

GS2.    read and document the basic details of installations performed

GS3.    write in at least one language

GS4.    read work orders, specifications etc. related to the job

GS5.    interact with the customers

GS6.    interact with superiors and other support staff function

GS7.    analyse information and evaluate results to choose the best solution and solve problems

GS8.    analyse all options available for cooling & air conditioning in the OEM vehicle before the installation of the AC unit

GS9.    plan work according to the required schedule and location

GS10. organise the installation schedule to complete the work on the vehicle timely in case other aggregate repairs/ maintenance work is also required to be done

GS11. ensure that customers requirements regarding the cooling and air conditioning of the automotive vehicle are assessed and satisfactory service is provided

GS12. identifyvarious models, brands, air conditioning capacity unit available in the market and suggest appropriate AC unit for the OEM vehicle

GS13. analyse available information and evaluate results to identify the best AC unit available for installation

GS14. use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to any issue faced during installation

Service and routine maintenance of an air conditioning system:

Description

This NOS unit is about an individual to service and carryout routine maintenance of the air conditioning system of vehicles.

Scope

This unit/task covers the following: service the air conditioning system

routine maintenance of the air conditioning system

Elements and Performance Criteria

Service & routine maintainance of the AC system

To be competent, the user/individual on the job must be able to:

PC1..     understand the AC manufacturer specifications related to the various components/ aggregates in the air conditioning system

PC2. .   follow standard operating proceduresfor using workshop tools and equipment especially in the AC system of the vehicle

PC3..     ensure any malfunctions observed in tools and equipment used in the air conditioning systems are reported to the concerned persons

PC4..     check operation of air conditioning system

PC5. .   perform visual inspection and temperature and leak checks

PC6..     test electrical circuits or components for continuity, using electrical test equipment

PC7..     test pipe or tubing joints or connections for leaks, using pressure gauge or soap-and-water solution

PC8. .   perform routine maintenance ofany necessary service on the following : compressor evaporator condenser receiver/ dryer and expansion valve accumulator and orifice tube minor components like rubber hoses, metal pipes etc. any other component in the AC unit of the vehicle

PC9. .   recharge refrigerant to recommended levels

PC10. . recover refrigerant, evacuate air and moisture from system

PC11. . perform any routine maintenance of other sensitive components in the vehicles controlled by microprocessors or small computers: ECU (Electron Control Unit) ATC (Automatic Temperature Control)

Knowledge and Understanding (KU)

The individual on the job needs to know and understand

KU1.    standard operating procedures to be followed related to air conditioning system repair and maintenance as per manufacturer instructions

KU2.    standard operating procedures recommended by the dealership/ AC suppliers/OEM for using tools and equipment for installation of the specific variant of AC systems

KU3.    safety requirements for various equipment and auto components/ aggregates

KU4.    documentation requirements for each procedure carried out as part of roles and responsibilities as specified by the OEM in the manual or AC manufacturer

KU5.    organisational and professional code of ethics and standards of practice

KU6.    safety and health policies and regulations for the workplaceas well as for automotive trade in general (e.g. safe practices while working in pits/ under vehicles)

KU7.    the overall functioning of an air conditioning system

KU8.    how to identify the specific technical requirements of air conditioning for each make/ variant of the OEM vehicles

KU9.    how to clean, test, inspect and evaluate air conditioning components

KU10. how to check the functioning of various components of the AC system including: compressor evaporator condenser receiver/ dryer and expansion valve accumulator and orifice tube minor components like rubber hoses, metal pipes etc.any other component in the AC unit of the vehicle

KU11. how to evacuate air and moisture from the system and recharge refrigerant

KU12. how to use following tools and equipment : how to use following tools and equipment : hand tools refrigerant leak detecting equipment thermometers evacuation equipment refrigerant recovery and recycling equipment refrigerant re-gassing equipment refrigerant and refrigerant oils hand tools refrigerant leak detecting equipment thermometers evacuation equipment refrigerant recovery and recycling equipment refrigerant re-gassing equipment refrigerant and refrigerant oils

KU13. the methods for: adjustment refrigerant leak detection performance testing refrigerant re- gassing and de-gassing system evacuation system and component testing cleaning components fault finding with aural, visual and functional assessments (including damage, corrosion, wear, refrigeration leakage)

Generic Skills (GS)

User/individual on the job needs to know how to:

GS1.    record and document the requirements of air conditioning for the OEM vehicle

GS2.    record and document the basic details of service and routine maintenance performed

GS3.    write in at least one language

GS4.    read work orders, specifications etc. related to the job

GS5.    interact with the customers

GS6.    interact with superiors and other support staff function

GS7. analyse information and evaluate results to choose the best solution and solve problems

GS8. analyse all options available for servicing of cooling & air conditioning in the OEM vehicle

GS9. plan work according to the required schedule and location

GS10. organise the service and routine maintenance schedule to complete the work on the vehicle timely in case other aggregate repairs/ maintenance work is alsorequired to be done

GS11. ensure that customers requirements regarding the service and routine maintenance of cooling and air conditioning of the automotive vehicleare assessed and satisfactory service is provided

GS12. identify gaps in the service and routine maintenance in the AC unit of the vehicle and take necessary corrective action

GS13. analyse available information and evaluate results to identify the best solution to the service related issues

GS14. using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to any issue faced during installation

Repair the automotive air conditioning system:

Description

This NOS unit is about an individual repairing the air conditioning system and related components/ aggregates in avehicle.

Scope

This unit/task covers the following:

repair the air conditioning system and related components/ aggregates

Elements and Performance Criteria

Repair AC and related systems

To be competent, the user/individual on the job must be able to:

PC1. .   understand the AC manufacturer specifications related to the various components/ aggregates in the air conditioning system

PC2..     follow standard operating proceduresfor using workshop tools and equipment especially in the AC system of the vehicle

PC3..     ensure any malfunctions observed in tools and equipment used in the air conditioning systems are reported to the concerned persons

PC4. .   identify and replace worn, damaged, deteriorated or faulty components/ aggregates in the AC system of a vehicle

PC5. .   dismantle, reassemble and test air conditioning system components

PC6. .   test pipe or tubing joints or connections for leaks, using pressure gauge or soap-and-water solution

PC7..     test electrical circuits or components for continuity, using electrical test equipments

PC8. .   select appropriate fittings and materials as required

PC9. .   de-gas and re-gas air conditioning system using recovery unit

PC10..   re-gas and conduct performance test on the system

PC11. . fill the unit with refrigerant and test it for leaks and malfunctions

PC12..   carry out repair work on existing units, including testing, fault finding, dismantling, repair or replacement of faulty parts, re-assembly and final testing.

PC13. . overhaul air conditioning system without causing damage to any component or system

PC14. . repair or retrofit air conditioning system without causing damage to any component or systemtest the installation prior to placing in service and record the results

PC15..   test the system performance using approved methods and equipment

PC16..   carry out final inspection to ensure that: protective guards, safety features and cowlings are in place the system is functional, without leaks

PC17. . clean and maintain the work place area

Knowledge and Understanding (KU)

KU1.    standard operating procedures to be followed related to air conditioning system repair and replacementas per manufacturer guidelines

KU2.    standard operating procedures recommended by the dealership/ AC suppliers/OEM for using tools and equipment for repair & replacement of various components/ aggregates of the specific variants of AC unit

KU3.    safety requirements for various equipment and auto components/ aggregates

KU4.    documentation requirements for each procedure carried out as part of roles and responsibilities as specified by the OEM in the manual or manufacturer

KU5.    organisational and professional code of ethics and standards of practice

KU6.    safety and health policies and regulations for the workplaceas well as for automotive trade in general (e.g. safe practices while working in pits/ under vehicles)

KU7.    the overall functioning of an air conditioning system

KU8.    how to test, inspect and evaluate air conditioning units and its various components including: compressor evaporator condenser receiver/ dryer and expansion accumulator and orifice tube minor components like rubber hoses, metal pipes etc. any other component in the AC unit of the vehicle

KU9.    how to identify faults in the various air conditioning components

KU10. how to dismantle and reassemble air conditioning components

KU11. how to repair or replace components as required which are faulty and effecting the overall cooling performance of the OEM vehicle compressor evaporator condenser receiver/ dryer and expansion accumulator and orifice tuve minor components like rubber hoses, metal pipes etc. any other component in the AC unit of the vehicle

KU12. how to use following tools and equipment : hand tools refrigerant leak detecting equipment thermometers evacuation equipment refrigerant recovery and recycling equipment refrigerant re-gassing equipment refrigerant and refrigerant oils

KU13. the methods for: adjustment refrigerant leak detection performance testing refrigerant re- gassing and de-gassing system evacuation mechanical removal and replacement of components system and component testing dismantling and reassemble cleaning components fault finding with aural, visual and functional assessments (including damage, corrosion, wear, refrigeration leakage)

Generic Skills (GS)

User/individual on the job needs to know how to:

GS1.    record and document the basic details of repairs and replacement of various components/ aggregates performed

GS2.    document the job card for repair performed on AC unit of the vehicle

GS3.    write in at least one language

GS4.    read work orders, specifications etc. related to the job

GS5.    interact with the customersto understand the issues faced in the ac unit the vehicle

GS6.    interact with superiors and other support staff function

GS7.    analyse information and evaluate results to choose the best solution and solve problems

GS8.    analyse whether to repair or replace various components responsible for improper cooling due to fault in the AC unit

GS9.    plan work according to the required schedule and location

GS10. complete the repairof AC unit on the vehicle timely in case other aggregate repairs/ maintenance work is also required to be done

GS11. ensure that customers complaintsare assessed and satisfactory repair or replacement is provided

GS12. identified faults & problems concerning the specific component/ aggregate of the AC system and suggest the most cost and time effective repair/ replacement solution for the AC unit of the OEM vehicle

GS13. analyse available information and evaluate results to identify fauls and other problems and work-around taking help from concerned persons wherever required

GS14. use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to any issue faced during repair or replacement of any component/ aggregate of the AC unit of the vehicle

Assessment Guidelines:

  1. In case of unsuccessful completion, the trainee may seek reassessment on the Qualification Criteria for assessment for each Qualification Pack will be created by the Sector Skill Council. Each Element/ Performance Criteria (PC) will be assigned marks proportional to its importance in NOS. SSC will also lay down proportion of marks for Theory and Skills Practical for each Element/ PC.
  • The assessment for the theory part will be based on knowledge bank of questions created by the SSC.
  • Assessment will be conducted for all compulsory NOS, and where applicable, on the selected elective/option NOS/set of NOS.
  • Individual assessment agencies will create unique question papers for theory part for each candidate at each examination/training center (as per assessment criteria below).
  • Individual assessment agencies will create unique evaluations for skill practical for every student at each examination/ training center based on these criteria.
  • To pass the Qualification Pack assessment, every trainee should score the Recommended Pass % aggregate for the QP.