Free Airport Unit Load Device Staff Course(6months)
Airport Unit Load Device Staff:
Brief Job Description of Airport Unit Load Device Staff: Airport Unit Load Device (ULD) Staff expedites and routes movement of incoming and outgoing cargo and freight shipment in and around the airport premises. He will also maintain and control stock availability of ULD’s for airline network stations to move cargo and baggage in a safe cost effective manner.
Personal Attributes: key attributes for Airport Unit Load Device (ULD) Staff would include good communication skills, excellent written communication skills and good interpersonal skills with a keen eye for details.
Safety and security procedures:
Comprehending the safety and security procedures of Airport Unit Load Device Staff:
PC1. comply with the organisation’s safety and security policies and procedures
PC2. comply with the regulatory guidelines on safe conduct of operations and maintenance of conditions to thwart any acts of unlawful interference
PC3. report any identified breaches of safety, and security policies and procedures to the designated person
PC4. coordinate with other resources at the workplace (within and outside the organisation) to achieve safe and secure environment
PC5. identify and mitigate any safety and security hazards like illness, accidents, fires or acts of unlawful interference if it falls within the limits of individual’s authority
PC6. report any hazards outside the individual’s authority to the relevant person in line with organisational procedures and regulatory guidelines
PC7. follow organisation’s emergency procedures for accidents, fires or acts of unlawful interference
PC8. identify and recommend opportunities for improving health, safety, and security to the designated person
PC9. ensure all health and safety records are updated and procedures well defined.
Organisational
Context
KA1. hazard identification and risk management as defined within the organisational policy and procedures
KA2. legislative requirements and organisation’s procedures for maintenance of safety and security standards and individual’s role and responsibilities in relation to this
KA3. how and when to report hazards
KA4. the limits of responsibility for dealing with hazards
KA5. the organisation’s emergency procedures for different emergency situations and the importance of following these
KA6. the importance of maintaining high standards of safety and security
KA7. implications that any non-compliance with safety and security may have on individuals and the organisation.
Technical
Knowledge of Airport Unit Load Device Staff
KB1. different types of breaches of safety and security and how and when to report these
KB2. evacuation procedures for workers and passengers
KB3. how to summon medical assistance and the emergency services, where necessary
KB4. how to use the health, safety and accident reporting procedures and the importance of these KB5. regulatory guidelines on dealing with safety and security emergencies.
Core Skills/ Generic Skills
Writing Skills |
The user/ individual on the job needs to know and understand how to: SA1. complete accurate, well written report in English language detailing the situations of emergency with attention to detail. Reading Skills The user/individual on the job needs to know and understand how to: SA2. read instructions, guidelines/procedures/rules Oral Communication (Listening and Speaking skills) The user/individual on the job needs to know and understand how to: SA3. listen to and orally communicate information with all concerned Decision Making The user/individual on the job needs to know and understand how to: SB1. make decisions on a suitable course of action or response if permitted by the authority matrix Plan and Organise The user/individual on the job needs to know and understand: SB2. monitor efficient functioning of all activities SB3. plan and organise work to achieve targets and deadlines Customer Centricity The user/individual on the job needs to know and understand how to: SB4. communicate with customers in a courteous manner SB5. maintain effective relationship with the customers Problem Solving The user/individual on the job needs to know and understand how to: SB6. identify trends/common causes for errors and suggest possible solutions to the supervisor / management SB7. identify and correct errors Analytical Thinking The user/individual on the job needs to know and understand how to: SB8. analyses best possible solutions (cost, time, effort, etc.) suited for operations Critical Thinking The user/individual on the job needs to know and understand how to: SB9. concentrate on task at hand and complete it without errors SB10. apply balanced judgments to different situations Perform air cargo tracking and Unit Load Device (ULD) checks Performance Criteria of Airport Unit Load Device Staff Track cargo and perform ULD checks PC1. attend to cargo irregularities by sending tracing telexes to overseas stations, monitoring their replies and taking corrective action to resolve such cases PC2. keep records of cargo mishandling PC3. answer queries from shippers and conignees regarding their mishandled shipments PC4. reply to telexes from overseas station on damaged cargo PC5. retrieve documents and prepare duplicate copies to facilitate claims PC6. keep records of damaged cargo via the computer system PC7. perform the ULD inventory check for all airlines clients on a weekly basis and tally with the airline ULD record PC8. ensure that ULDs are stored in their designated areas PC9. perform daily cargo inventory check in all areas of the warehouse and tally with system inventory record PC10. maintain documents such as service reports, acceptance forms and BOE copies for the defined period of time Knowledge and Understanding Organisational Context KA1. procedures and policies of organisation relevant to his/her work KA2. fill forms related to transportation of cargo and mail by air KA3. policies and procedures for handling sensitive cargo KA4. appropriate reporting processes Technical Knowledge of Airport Unit Load Device Staff KB1. procedure for accepting cargo and the requisite documents for different types of cargo example dangerous goods KB2. how to identify hidden dangerous goods KB3. information contained on cargo airway bills KB4. approved airport codes KB5. types of loading devices like ULDs, pallets, tro lleys KB6. how to use the loading equipment in safe manner and the complementary safe manual handling procedures KB7. the consequences of inappropriate handling of cargo KB8. protection available for loads in different weather conditions KB9. appropriate reporting processes as per regulatory guidelines Core Skills/ Generic Skills Writing Skills The user/ individual on the job needs to know and understand how to: SA1. fill any forms related to passenger screening Reading Skills The user/individual on the job needs to know and understand how to: SA2. interpret the screening messages SA3. read the schedule and plan for cargo movement SA4. read and understand the instructions and conditions during cargo movement SA5. read and interpret guidelines with regards to dangerous goods by air SA6. share best practices with peers and juniors Oral Communication (Listening and Speaking skills) The user/individual on the job needs to know and understand how to: SA7. communicate clearly with supervisor and peers SA8. regularly communicate with all employees in the chain of activities to ensure activities are running smoothly SA9. share best practices with peers and juniors Professional Skills of Airport Unit Load Device Staff Decision Making The user/individual on the job needs to know and understand how to: SB1. decide if the cargo and mail are fit for acceptance and transportation by air Plan and Organise The user/individual on the job needs to know and understand: SB3. monitor smooth functioning of all activities SB4. prioritise and execute tasks in within the schedule time limits Customer Centricity The user/individual on the job needs to know and understand: SB5. communicate with customers with etiquettes and share all relevant information SB6. maintain effective relationship with the customers Problem Solving: The user/individual on the job need to know and understand: SB7. identify trends/ common causes for errors and suggest possible solutions to the supervisor/ management SB8. to identify and correct errors Analytical Skills The user/individual on the job needs to know and understand how to: SB9. analyse on best possible solution (cost, time, effort, etc) suited for customer requirement Critical Thinking Skills The user/individual on the job needs to know and understand how to: SB10. concentrate on task at hand and complete it without errors Operate a vehicle airside Prepare the vehicle for airside use PC1. ensure that airside driving authorization/ license is appropriate to the vehicle PC2. confirm that the vehicle is lit and marked according to airside driving requirements PC3. complete docum ents relating to using the vehicle in line with the organisation procedures Manoeuvre the vehicle airside PC4. manoeuvre the vehicle in a controlled manner in all conditions PC5. park the vehicle safely in appropriate areas in line with organisation procedures PC6. follow airside signage/ markings PC7. ensure that priority is given to moving aircraft at all times PC8. maintain a safe distance between the vehicle and aircraft at all time as defined by regulatory guidelines PC9. ensure that all doors and shutters (where relevant) are closed while driving the vehicle PC10. reverse the vehicle according to organisational and regulatory guidelines PC11. ensure constant vigilance when driving Maintain procedures and practices of Airport Unit Load Device Staff PC12. wear appropriate Personal Protective Equipment (PPE) while driving PC13. secure vehicle loads in line with the organisation procedures PC14. ensure carriage of an airside driving pass or license in line with the organisation procedures and regulatory guidelines PC15. take appropriate remedial action when foreign object debris (FOD) or spillage is seen on the airfield PC16. report dangerous or unsafe practices to appropriate authority PC17. dispose all waste products in line with the organisation procedures and regulatory guidelines PC18. provide unhindered access for emergency services at all times Comply with airside accident, hazard and emergency procedures PC19. report all airside accidents and emergencies in line with organisation procedures and regulatory guidelines PC20. respond to airside accidents and emergencies in line with organisation procedures and regulatory guidelines Knowledge and Understanding Organisational Context KA1. organisation safety policy and procedures; basic compliance to technical requirements and standards; safety and hazards KA2. organisation structure KA3. escalation procedure Technical Knowledge KB1. organisation and regulatory procedures as they may apply to airside traffic KB2. airside safety instruction KB3. airside safety areas (roads, manoeuvring areas, stands) in relation to license categories KB4. airside signs and markings KB5. aircraft crossing points KB6. airport and stand layout KB7. speed limits KB8. airside parking regulations KB9. regulations concerning reversing KB10. low visibility notification and operating procedures KB11. the effect that poor weather conditions including snow and ice, high winds, rain/surface water, lightning and heat on driving airside Core Skills/ Generic Skills Writing Skills The user/ individual on the job needs to know and understand how to: SA1. complete documents related to use of vehicle Reading Skills The user/individual on the job needs to know and understand how to: SA2. interpret airport and stand layout SA3. read airside safety instructions SA4. read airside parking regulations Oral Communication (Listening and Speaking skills) The user/individual on the job needs to know and understand how to: SA5. communicate clearly with supervisors and peers SA6. regularly communicate with all employees in the chain of activities to ensure efficient operations SA7. share best practices with peers and juniors Professional Skills Decision Making The user/individual on the job needs to know and understand how to: SB1. understand types of faults occurring and how to deal with it Plan and Organise The user/individual on the job needs to know and understand how to: SB2. monitor efficient functioning of all activities SB3. prioritise and execute tasks in within the scheduled time limits P roblem Solving The user/individual on the job needs to know and understand how to: SB4. identify trends/common causes for errors and suggest possible solutions to the supervisor / management SB5. identify and correct errors Analytical Skills The user/individual on the job needs to know and understand how to: SB6. take the most appropriate remedial action when hazards are identified on the airfield Critical Thinking Skills The user/individual on the job needs to know and understand how to: SB7. concentrate on the task at hand and complete it without errors Work Effectively in a Team Performance Criteria Support the work team PC1. display courteous and helpful behaviour at all times. PC2. take opportunities to enhance the level of assistance offered to colleagues. PC3. meet all reasonable requests for assistance within acceptable workplace timeframes. PC4. complete allocated tasks as required. PC5. seek assistance when difficulties arise. PC6. use questioning techniques to clarify instructions or responsibilities. PC7. identify and display a non discriminatory attitude in all contacts with customers and other staff members. Maintain personal presentation Professional Skills Decision Making The user/individual on the job needs to know and understand how to: SB1. make decisions on a suitable course of action or response if permitted by the authority matrix Plan and Organise The user/individual on the job needs to know and understand: SB2. monitor efficient functioning of all activities SB3. plan and organise work to achieve targets and deadlines Customer Centricity The user/individual on the job needs to know and understand how to: SB4. communicate with customers in a courteous manner SB5. maintain effective relationship with the customers Problem Solving The user/individual on the job needs to know and understand how to: SB6. identify trends/common causes for errors and suggest possible solutions to the supervisor / management SB7. identify and correct errors Analytical Thinking The user/individual on the job needs to know and understand how to: SB8. analyses best possible solutions (cost, time, effort, etc.) suited for operations Critical Thinking The user/individual on the job needs to know and understand how to: SB9. concentrate on task at hand and complete it without errors SB10. apply balanced judgments to different situations Perform air cargo tracking and Unit Load Device (ULD) checks Performance Criteria Track cargo and perform ULD checks PC1. attend to cargo irregularities by sending tracing telexes to overseas stations, monitoring their replies and taking corrective action to resolve such cases PC2. keep records of cargo mishandling PC3. answer queries from shippers and conignees regarding their mishand led shipments PC4. reply to telexes from overseas station on damaged cargo PC5. retrieve documents and prepare duplicate copies to facilitate claims PC6. keep records of damaged cargo via the computer system PC7. perform the ULD inventory check for all airlines clients on a weekly basis and tally with the airline ULD record PC8. ensure that ULDs are stored in their designated areas PC9. perform daily cargo inventory check in all areas of the warehouse and tally with system inventory record PC10. maintain documents such as service reports, acceptance forms and BOE copies for the defined period of time Knowledge and Understanding Organisational Context KA1. procedures and policies of organisation relevant to his/her work KA2. fill forms related to transportation of cargo and mail by air KA3. policies and procedures for handling sensitive cargo KA4. appropriate reporting processes Technical Knowledge KB1. procedure for accepting cargo and the requisite documents for different types of cargo example dangerous goods KB2. how to identify hidden dangerous goods KB3. information contained on cargo airway bills KB4. approved airport codes KB5. types of loading devices like ULDs, pallets, trolleys KB6. how to use the loading equipment in safe manner and the complementary safe manual handling procedures KB7. the consequences of inappropriate handling of cargo KB8. protection available for loads in different weather conditions KB9. appropriate reporting processes as per regulatory guidelines Core Skills/ Generic Skills Writing Skills The user/ individual on the job needs to know and understand how to: SA1. fill any forms related to passenger screening Reading Skills The user/individual on the job needs to know and understand how to: SA2. interpret the screening messages SA3. read the schedule and plan for cargo movement SA4. read and understand the instructions and conditions during cargo movement SA5. read and interpret guidelines with regards to dangerous goods by air SA6. share best practices with peers and juniors Oral Communication (Listening and Speaking skills) The user/individual on the job needs to know and understand how to: SA7. communicate clearly with supervisor and peers SA8. regularly communicate with all employees in the chain of activities to ensure activities are running smoothly SA9. share best practices with peers and juniors Professional Skills Decision Making The user/individual on the job needs to know and understand how to: SB1. decide if the cargo and mail are fit for acceptance and transportation by air Plan and Organise The user/individual on the job needs to know and understand: SB3. monitor smooth functioning of all activities SB4. prioritise and execute tasks in within the schedule time limits Customer Centricity The user/individual on the job needs to know and understand: SB5. communicate with customers with etiquettes and share all relevant information SB6. maintain effective relationship with the customers Problem Solving: The user/individual on the job need to know and understand: SB7. identify trends/ common causes for errors and suggest possible solutions to the supervisor/ management SB8. to identify and correct errors Analytical Skills The user/individual on the job needs to know and understand how to: SB9. analyse on best possible solution (cost, time, effort, etc) suited for customer requirement Critical Thinking Skills The user/individual on the job needs to know an d understand how to: SB10. concentrate on task at hand and complete it without errors Operate a vehicle airside Performance Criteria Prepare the vehicle for airside use PC1. ensure that airside driving authorization/ license is appropriate to the vehicle PC2. confirm that the vehicle is lit and marked according to airside driving requirements PC3. complete documents relating to using the vehicle in line with the organisation procedures Manoeuvre the vehicle airside PC4. manoeuvre the vehicle in a controlled manner in all conditions PC5. park the vehicle safely in appropriate areas in line with organisation procedures PC6. follow airside signage/ markings PC7. ensure that priority is given to moving aircraft at all times PC8. maintain a safe distance between the vehicle and aircraft at all time as defined by regulatory guidelines PC9. ensure that all doors and shutters (where relevant) are closed while driving the vehicle PC10. reverse the vehicle according to organisational and regulatory guidelines PC11. ensure constant vigilance when driving Maintain procedures and practices PC12. wear appropriate Personal Protective Equipment (PPE) while driving PC13. secure vehicle loads in line with the organisation procedures PC14. ensure carriage of an airside driving pass or license in line with the organisation procedures and regulatory guidelines PC15. take appropriate remedial action when foreign object debris (FOD) or spillage is seen on the airfield PC16. report dangerous or unsafe practices to appropriate authority PC17. dispose all waste products in line with the organisation procedures and regulatory guidelines PC18. provide unhindered access for emergency services at all times Comply with airside accident, hazard and emergency procedures PC19. report all airside accidents and emergencies in line with organisation procedures and regulatory guidelines PC20. respond to airside accidents and emergencies in line with organisation procedures and regulatory guidelines Knowledge and Understanding Organisational Context KA1. organisation safety policy and procedures; basic compliance to technical requirements and standards; safety and hazards KA2. organisation structure KA3. escalation procedure Technical Knowledge KB1. organisation and regulatory procedures as they may apply to airside traffic KB2. airside safety instruction KB3. airside safety areas (roads, manoeuvring areas, stands) in relation to license categories KB4. airside signs and markings KB5. aircraft crossing points KB6. airport and stand layout KB7. speed limits KB8. airside parking regulations KB9. regulations concerning reversing KB10. low visibility notification and operating procedures KB11. the effect that poor weather conditions including snow and ice, high winds, rain/surface water, lightning and heat on driving airside Core Skills/ Generic Skills Writing Skills The user/ individual on the job needs to know and understand how to: SA1. complete documents related to use of vehicle Reading Skills The user/individual on the job needs to know and understand how to: SA2. interpret airport and stand layout< br>SA3. read airside safety instructions SA4. read airside parking regulations Oral Communication (Listening and Speaking skills) The user/individual on the job needs to know and understand how to: SA5. communicate clearly with supervisors and peers SA6. regularly communicate with all employees in the chain of activities to ensure efficient operations SA7. share best practices with peers and juniors Professional Skills Decision Making The user/individual on the job needs to know and understand how to: SB1. understand types of faults occurring and how to deal with it Plan and Organise The user/individual on the job needs to know and understand how to: SB2. monitor efficient functioning of all activities SB3. prioritise and execute tasks in within the scheduled time limits Problem Solving The user/individual on the job needs to know and understand how to: SB4. identify trends/common causes for errors and suggest possible solutions to the supervisor / management SB5. identify and correct errors Analytical Skills The user/individual on the job needs to know and understand how to: SB6. take the most appropriate remedial action when hazards are identified on the airfield Critical Thinking Skills The user/individual on the job needs to know and understand how to: SB7. concentrate on the task at hand and complete it without errors Work Effectively in a Team Performance Criteria Support the work team PC1. display courteous and helpful behaviour at all times. PC2. take opportunities to enhance the level of assistance offered to colleagues. PC3. meet all reasonable requests for assistance within acceptable workplace timeframes. PC4. complete allocated tasks as required. PC5. seek assistance when difficulties arise. PC6. use questioning techniques to clarify instructions or responsibilities. PC7. identify and display a non discriminatory attitude in all contacts with customers and other staff members. Maintain personal presentation PC8. observe appropriate dress code and presentation as required by the workplace, job role and level of customer contact. PC9. follow personal hygiene procedures according to organisational policy and relevant legislation. Develop effective work habits PC10. interpret, confirm and act on workplace information, instructions and procedures relevant to the particular task. PC11. interpret, confirm and act on legal requirements in regard to anti- discrimination, sexual harassment and bullying. PC12. ask questions to seek and clarify workplace information. PC13. plan and organise daily work routine within the scope of the job role. PC14. prioritise and complete tasks according to required timeframes. PC15. identify work and personal priorities and achieve a balance between competing priorities. Knowledge and Understanding Organisational Context KA1. the policies and procedures relating to the job role. KA2. the value system of the organisation. KA3. employee rights and obligations. KA4. the reporting hierarchy and escalation matrix. Technical Knowledge KB1. ask questions to identify and confirm requirements. KB2. follow routine instructions through clear and direct communication. KB3. use language and concepts appropriate to cultural differences. KB4. use and interpret non-verbal communication. KB5. t he scope of information or materials required within the parameters of the job role. KB6. consequences of poor team participation on job outcomes. KB7. work health and safety requirements. Core Skills/ Generic Skills Writing Skills, On the job the individual needs to be able to: SA1. complete documentation accurately. SA2. write simple reports when required. Reading Skills On the job the individual needs to be able to: SA3. read information accurately. SA4. read and interpret data sheets. Oral Communication (Listening and Speaking skills) The user/individual on the job needs to know and understand how to: SA5. listen to and orally communicate information with all concerned Professional Skills Decision Making On the job the individual needs to be able to: SB1. make appropriate decisions regarding the responsibilities of the job role. Plan and Organise The user/individual on the job needs to know and understand how to: SB2. monitor efficient functioning of all activities SB3. plan and organise work to achieve targets and deadlines Customer Centricity The user/individual on the job needs to know and understand how to: SB4. communicate with passengers and other stakeholders in a courteous manner SB5. maintain effective work relationship Problem Solving The user/individual on the job needs to know and understand how to: SB6. identify trends/common causes for errors and suggest possible solutions to the supervisor / management SB7. identify and correct errors Analytical Thinking The user/individual on the job needs to know and understand how to: SB8. analyse best possible solutions (cost, time, effort, etc.) suited for operations Critical Thinking The user/individual on the job needs to know and understand how to: SB9. concentrate on task at hand and complete it without errors SB10. apply balanced judgments to different situations Model Curriculum Airport Unit Load Device (ULD) Staff (Options: Airside Vehicle Operator) Follow safety and security procedures Comply with the organisation’s safety and security policies and procedures Comply with the regulatory guidelines on safe conduct of operations and maintenance of conditions to thwart any acts of unlawful interference Report any identified breaches of safety, and security policies and procedures to the designated person Coordinate with other resources at the workplace (within and outside the organisation) to achieve safe and secure environment Identify and mitigate any safety and security hazards like illness, accidents, fires or acts of unlawful interference if it falls within the limits of individual’s authority Report any hazards outside the individual’s authority to the relevant person in line with organisational procedures and regulatory guidelines Follow organisation’s emergency procedures for accidents, fires or acts of unlawful interference Identify and recommend opportunities for improving health, safety, and security to the designated person Ensure all health and safety records are updated and procedures well defined Perform cargo tracking and ULD checks Attend to cargo irregularities by sending tracing telexes to overseas stations, monitoring their replies and taking corrective action to resolve such cases Maintain/keep records of cargo mishandling Answer queries from shippers and consignees regarding their mishandled shipments Reply to telexes from overseas station on damaged cargo Retrieve documents and prepare duplicate copies to facilitate claims Maintain/keep records of damaged cargo via the computer system Perform the ULD inventory check for all airlines clients on a weekly basis and tally with the airline ULD record Ensure that ULDs are stored in their designated areas Perform daily cargo inventory check in all areas of the warehouse and tally with system inventory record Maintain documents such as service reports, acceptance forms and BOE copies for the defined period of time Work Effectively in a Team · Display courteous and helpful behaviour at all times Take opportunities to enhance the level of assistance offered to colleagues Meet all reasonable requests for assistance within acceptable workplace timeframes Complete allocated tasks as required Seek assistance when difficulties arise Use questioning techniques to clarify instructions or responsibilities Identify and display a non-discriminatory attitude in all contacts with customers and other staff members Observe appropriate dress code and presentation as required by the workplace, job role and level of customer contact Follow personal hygiene procedures according to organisational policy and relevant legislation Interpret, confirm and act on workplace information, instructions and procedures relevant to the particular task Interpret, confirm and act on legal requirements in regard to anti- discrimination, sexual harassment and bullying Ask questions to seek and clarify workplace information Plan and organise daily work routine within the scope of the job role Prioritise and complete tasks according to required timeframes Identify work and personal priorities and achieve a balance between competing priorities Operate a vehicle airside Ensure that airside driving authorization/license is appropriate and valid to the vehicle Confirm that the vehicle is lit and marked according to airside driving requirements Complete documents relating to using the vehicle in line with the organisation procedures Manoeuvre the vehicle in a controlled manner in all conditions Park the vehicle safely in appropriate areas in line with organisation procedures Follow airside signage/markings Give priority to moving aircraft at all times Maintain a safe distance between the vehicle and aircraft at all times as defined by regulatory guidelines Make sure that all doors and shutters (where relevant) are closed while driving the vehicle Reverse the vehicle according to organisational and regulatory guidelines Ensure constant vigilance when driving Wear appropriate personal protective equipment (PPE) while driving Secure vehicle loads in line with the organisation procedures Carry an airside driving license in line with the organisation procedures and regulatory guidelines Take appropriate remedial action when foreign object debris (FOD) or spillage is seen on the airfield/apron Report dangerous or unsafe practices to appropriate authority Get rid of all waste products in line with the organisation procedures and regulatory guidelines Provide unhindered access for emergency services at all times Report all airside incidents, accidents and emergencies in line with organisation procedures and regulatory guidelines · Respond to airside incidents, accidents and emergencies in line with organisation procedures and regulatory guidelines Guidelines for Assessment 1. Criteria for assessment for each Qualification Pack will be created by the Sector Skill Council. Each Performance Criteria (PC) will be assigned marks proportional to its importance in NOS. SSC will also lay down proportion of marks for Theory and Skills Practical for each PC. 2. The assessment for the theory part will be based on knowledge bank of questions created by the SSC. 3. Assessment will be conducted for all compulsory NOS, and where applicable, on the selected elective/option NOS/set of NOS. 4. Individual assessment agencies will create unique question papers for theory part for each candidate at each examination/training center (as per assessment criteria below). 5. Individual assessment agencies will create unique evaluations for skill practical for every student at each examination/training center based on this criterion. 6. To pass the Qualification Pack , every trainee should score a minimum of 50% of aggregate marks to successfully clear the assessment. 7. In case of unsuccessful completion, the trainee may seek reassessment on the Qualification Pack. |