Free Airline Senior Unit Load Device (ULD) Staff course (6months)

Airline Senior Unit Load Device Staff :-

Airline Senior Unit Load Device (ULD) Staff Airline Senior ULD Staff is responsible for planning and deployment of Unit Load Devices (ULDs).

Brief Job Description of Airline Senior Unit Load Device (ULD) Staff: Airline Senior Unit Load Device (ULD) Staff To safely and efficiently plan and manage the Unit Load Device (ULD) function for Airside Operations. The functions would include pick up, segregation, sorting and maintenance of ULD. Personal Attributes: A senior ULD staff should have the ability to work long hours with attention to details 0f Airline Senior Unit Load Device (ULD) Staff.

Safety and security procedures:-

Comprehending the safety and security procedures of Airline Senior Unit Load Device (ULD) Staff:

PC1. comply with the organisation’s safety and security policies and procedures

PC2. comply with the regulatory guidelines on safe conduct of operations and maintenance of conditions to thwart any acts of unlawful interference

PC3. report any identified breaches of safety, and security policies and procedures to the designated person

PC4. coordinate with other resources at the workplace (within and outside the organisation) to achieve safe and secure environment

PC5. identify and mitigate any safety and security hazards like illness, accidents, fires or acts of unlawful interference if it falls within the limits of individual’s authority of Airline Senior Unit Load Device (ULD) Staff.

PC6. report any hazards outside the individual’s authority to the relevant person in line with organisational procedures and regulatory guidelines

PC7. follow organisation’s emergency procedures for accidents, fires or acts of unlawful interference

PC8. identify and recommend opportunities for improving health, safety, and security to the designated person

PC9. ensure all health and safety records are updated and procedures well defined Airline Senior Unit Load Device (ULD) Staff

Knowledge and Understanding:

Organizational Context

KA1. hazard identification and risk management as defined within the organizational policy and procedures

KA2. regulatory requirements and organisation’s procedures for maintenance of safety and security standards and individual’s role and responsibilities in relation to this

KA3. how and when to report hazards

KA4. the limits of responsibility for dealing with hazards.

KA5. the organisation’s emergency procedures for different emergency situations and the importance of following these

KA6. importance of maintaining high standards of safety and security KA7. implications that any non-compliance with safety and security may

have on individuals and the organization

Technical Knowledge of Airline Senior Unit Load Device (ULD) Staff

KB1. different types of breaches of safety and security and how and when to report these

KB2. evacuation procedures for workers and passengers

KB3. how to summon medical assistance and the emergency services, where necessary

KB4. how to use the health, safety and accident reporting procedures and the importance of these

KB5. regulatory guidelines on dealing with safety and security emergencies Airline Senior Unit Load Device (ULD) Staff

Core Skills/ Generic Skills

Writing Skills

The user/ individual on the job needs to know and understand how to: SA1. complete accurately well written report in English language detailing the situations of emergency with attention to detail

Reading Skills

The user/individual on the job needs to know and understand how to: SA2. read instructions/guidelines/procedures/rules

Oral Communication (Listening and Speaking skills)

The user/individual on the job needs to know and understand how to: SA3. listen to and orally communicate information with all concerned

Professional Skills

Decision Making

The user/individual on the job needs to know and understand how to: SB1. make decisions on a suitable course of action or response if permitted by the authority matrix

Plan and Organize

The user/individual on the job needs to know and understand how to: SB2. monitor efficient functioning of all activities SB3. plan and organise work to achieve targets and deadlines

Customer Centricity

The user/individual on the job needs to know and understand how to: SB4. communicate with internal customers in a courteous manner SB5. maintain cordial work relationship

Problem Solving

The user/individual on the job needs to know and understand how to: SB6. identify trends/common causes for errors and suggest possible solutions to the supervisor / management

Analytical Thinking

The user/individual on the job needs to know and understand how to: SB8. analyse best possible solutions (cost, time, effort, etc.) suited for operations

Critical Thinking

The user/individual on the job needs to know and understand how to: SB9. concentrate on task at hand and complete it without errors SB10. apply balanced judgments to different situations

Plan and deploy ULD:-

Performance Criteria

Plan ULD

(Unit Load Device) PC1. identify the requirements of ULD based on the information received from the various operations departments

PC2. gather details of existing ULD inventory and the serviceability of the ULDs to support the operational requirements across the network

PC3. raise appropriate concerns and work orders to the maintenance department for any findings on damaged ULDs

PC4. create an inventory report and upload the details in the ULD management system appropriately

PC5. track the ULDs being sent out during the shift and the incoming ULDs during the shift and visually inspect the same for any damages

Deploy ULD:-

PC6. coordinate with the airside team to determine the requirement and location at which the ULDs are required

PC7. brief the drivers about the deployment and ensure that the deployment of ULDs is in line with the defined service level agreements

PC8. identify any concerns and risks which can impact the ability to deploy the ULDs as required

PC9. ensure availability of ULD accessories such as lashing belts, ropes and studs.

PC10. ensure all ULD’s meet the regulatory and safety requirements before being dispatched to the locations on the air side for operations

Knowledge and Understanding

Organisational Context

KA1. organizational policy and procedures regarding ULD management

KA2. escalation process

Technical Knowledge

KB1. various IATA ULD codes

KB2. serviceability of ULD

KB3. maintenance of ULD

KB4. use of ULD monitoring tools/software

KB5. storage and handling procedures for safe storage of ULD

Core Skills/ Generic Skills

Writing Skills

The user/ individual on the job needs to know and understand how to: SA1. fill any forms related to documentation SA2. prepare required reports for management as required

Reading Skills

The user/individual on the job needs to know and understand how to: SA3. interpret details of the instructions such as ULD control message (UCM)

Oral Communication (Listening and Speaking skills)

The user/individual on the job needs to know and understand how to: SA4. communicate clearly with supervisors and peers SA5. regularly communicate with all peers in the chain of activities to ensure activities are running smoothly

Professional Skills

Decision Making

The user/individual on the job needs to know and understand how to: SB1. check compliance for escalation

Plan and Organize

The user/individual on the job needs to know and understand how to: SB2. monitor efficient functioning of all activities SB3. prioritise and execute tasks in within the scheduled time limits

Customer Centricity

The user/individual on the job needs to know and understand how to: SB4. communicate with peers/ internal customers in a courteous manner SB5. maintain cordial work relationship

Problem Solving

The user/individual on the job needs to know and understand how to: SB6. identify trends/common causes for errors and suggest possible solutions to the supervisor/management SB7. identify and correct errors

Analytical Thinking

The user/individual on the job needs to know and understand how to: SB8. identify and solve basic issues during operations

Critical Thinking

The user/individual on the job needs to know and understand how to: SB9. concentrate on task at hand and complete it without errors

 Model Curriculum

Airline Senior ULD Staff :-

Follow safety and security procedures of Airline Senior Unit Load Device (ULD) Staff:

comprehend the organisation’s safety and security policies and procedures

 comprehend the regulatory guidelines on safe conduct of operations and maintenance of conditions to thwart any acts of unlawful interference

 report any identified breaches of safety, and security policies and procedures to the designated person

 coordinate with other resources at the workplace (within and outside the organization) to achieve safe and secure environment

 identify and mitigate any safety and security hazards like illness, accidents, fires or acts of unlawful interference if it falls within the limits of individual’s authority

 report any hazards outside the individual’s authority to the relevant person in line with organisational procedures and regulatory guidelines

 follow organisation’s emergency procedures for accidents, fires or acts of unlawful interference

 identify and recommend opportunities for improving health, safety, and security to the designated person

 complete all health and safety records are updates and procedures well defined

Plan and deploy ULD of Airline Senior Unit Load Device (ULD) Staff:-

· identify the requirements of ULD based on the information received from the various operations departments

 gather details of existing ULD inventory and the serviceability of the ULDs to support the operational requirements across the network

 raise appropriate concerns and work orders to the maintenance department for any findings on damaged ULDs

 create an inventory report and upload the details in the ULD management system appropriately

 track the ULDs being sent out during the shift and the incoming ULDs

during the shift and visually inspect the same for any damages

 coordinate with the airside team to determine the requirement and location at which the ULDs are required

 brief the drivers about the deployment and ensure that the deployment of ULDs is in line with the defined service level agreements

 identify any concerns and risks which can impact the ability to deploy the ULDs as required

 ensure availability of ULD accessories such as lashing belts, ropes and studs.

 ensure all ULD’s meet the regulatory and safety requirements before being dispatched to the locations on the air side for operations

Unique equipment used;

 High loader & belt loader

 First aid kit

 Aircraft handling manual (AHM) of widely used aircraft

 Fork Lift

 Container, Pallets & dummy packages

 Step ladder

 Fork lift

Guidelines for Assessment:-

1. Criteria for assessment for each Qualification Pack will be created by the Sector Skill Council. Each Performance Criteria (PC) will be assigned marks proportional to its importance in NOS. SSC will also lay down proportion of marks for Theory and Skills Practical for each PC

2. The assessment for the theory part will be based on knowledge bank of questions created by the SSC

3. Individual assessment agencies will create unique question papers for theory part for each candidate at each examination/training center (as per assessment criteria below)

4. Individual assessment agencies will create unique evaluations for skill practical for every student at each examination/training center based on this criteria

5. To pass the Qualification Pack, every trainee should score a minimum of 50% in aggregate

6. The marks are allocated PC wise, however, every NOS will carry a weightage in the total marks allocated to the specific QP