Milk route supervisor

Milk route supervisor

Dairy Routine Supervisor handles operations to monitor the transport of milk from water / storage facilities and the delivery of processed milk for storage or distributors. Brief description of the job: Dairy Route Supervisor handles the operations of milk delivery, route maintenance, record keeping, inventory, and transport management. Your Qualifications: Dairy Routine Supervisor must have the ability to plan, organize, measure, calculate and handle pressure. One must have the ability to repair and must have the skills to read, write and communicate. Otherwise, that person must be technically sound Milk route supervisor.

Prepare route maps for procurement of milk from catchment areas Milk route supervisor:

In order to be effective, each user / individual must be able to: PC1. collect details of the amount of milk to be obtained, the distance from the water storage point to the processing plant, the average time taken by a moving vehicle to cover the distance between the water storage area and the PC2 processing area. ) on the path about finding the smallest path distance from all nodes to all other nodes within PC3 routes. create a distance matrix containing short distances from nodes to other nodes and view the loss / gain of a shared route and view the Fat / Sniff milk available to farmers on PC4. based on the distance matrix, create a customized route that makes the flow of milk from the water point to the processing plant in a very short time. collect data by type, number of vehicles per route and calculate the average time it takes for each vehicle to deliver milk to a PC6 processing facility. compare the delivery time for each vehicle and the costs incurred in the PC7 transport vehicle. find a driver and / or professionals who will drive the milk truck and check their availability for each PC8 shift. prepare a transport list that gives drivers / professionals one route and ensures that no route is left out of the PC Milk route supervisor.

Organizational Context (Knowledge of the company / organization and its processes):

KA1. organizational standards, procedures and procedures in the milk delivery organization KA2. types of dairy products produced by KA3. business code of conduct KA4. dress code to be followed by KA5. job responsibilities / tasks and standard operating procedures

Technical Knowledge:

The user / person at work needs to know and understand: KB1. distance matrix adjustment, tailored route summary, matrix KB2. record keeping of purchased milk volume, quality, storage space etc. knowledge of food safety Standards and Regulations (according to FSSAI)

Core Skills/ Generic Skills:

The user / person at work needs to know and understand how to do this: SA1. note the details referred to manager SA2. note the stored milk details, storage parameters and provide the necessary details to complete the SA3 storage chart. note the details of the refrigerator system during shipping and its contents, maintenance reports and the SA4 service. write a reference (if any) related to storage SA5. write information documents to internal departments / internal parties SA6. write down ERP details or as required by the organization Learning Skills The user / employee needs to know and understand how to do it: SA7. read and interpret the storage parameters of milk and dairy products during SA8 departure. read the equipment manual and final documentation to understand the operation and storage of goods during the delivery of milk and dairy products SA9. read the internal information documents sent to internal parties Oral Communication (Listening and Speaking Skills) The user / person on the job needs to know and understand: SA10 .to discuss job list, schedules and tasks with the SA11 manager. contacting SA12 team members. Asking

The user/individual on the job needs to know and understand how to: SB1. analyze critical points in day to day tasks through experience and observation and identify control measures to solve the issue SB2. handle issues in case the supervisor is not available (as per the authority matrix defined by the organization) Plan and Organize The user/individual on the job needs to know and understand how to: SB3. plan and organize the work order and jobs received from the supervisor SB4. plan and rank the work based on the instructions received from the supervisor SB5. plan to utilise time and equipment’s SB6. organize all process/ equipment manuals so about access information SB7. support the supervisor in scheduling tasks for driver(s) Customer Centricity The user/individual on the job needs to know and understand how to: SB8. understand customer requirements and their priority and respond as per their needs Problem Solving The user/individual on the job needs to know and understand how to: SB9. support supervisor in solving problems by detailing out problems SB10. discuss the possible solutions with the supervisor for problem solving Analytical Thinking The user/individual on the job needs to know and understand how to: SB11. apply domain information about maintenance processes and technical knowledge about tools and equipment Critical Thinking The user/individual on the job needs to know and understand how to: SB12. use common sense and make judgments on day to day basis SB13. use reasoning skills to identify and resolve basic problems SB14. use intuition to detect any potential problems which could arise during operations SB15. use acquired knowledge of the process for identifying and handling issues the manager to understand the nature of the problem and clarify questions SA13. listen to and understand the information provided by Speaker SA1 Milk route supervisor.

Personnel management for transportation of milk Milk route supervisor:

Terms of Service Staff planning To be competent, user / individual must be able to: PC1. determine the need for milk transport personnel and collect relevant information on the availability of qualified PC2 personnel. describe the role of each participant in the purchase and distribution of milk from the water storage facility to the PC3 processing facility. assess the need for more and less employees depending on the variability of the PC4 business cycle. prepare a staff allocation support system in the event of an emergency PC5. Integrating working hours includes planning, approving absenteeism applications, tracking absenteeism, keeping time and managing overtime driver costs Training of drivers and / or vendors To be competent, user / individual must be able to: PC6. provide training to drivers and / or vendors on the company’s ongoing policies and procedures PC7. make sure the drivers are well trained in using the milk truck and can make minor adjustments to the PC8 route. facilitates communication from truck repairs and equipment to vehicle maintenance personnel

To be competent, the user/individual must be able to: PC9. establish and communicate performance standards and objectives; conduct periodic performance appraisals PC10. watch operations and staff; recommend when necessary, changes in methods, procedures structures and additions or changes in personnel to secure greatest use of resources PC11.conduct driver meetings, keep staff informed on current problems, changes, and new developments by conducting periodic meetings PC12. maintain cordial relations with milk producers, help in payment disbursement, ease bank account opening, and organize and conduct training for farmers PC13.watch work productivity, reports on trends, and recommend and put in place changes to improve work productivity PC14.perform periodic “ride along” to ensure that drivers perform their functions in a safe and productive manner PC15.take part in maintenance of driver qualification files, log files and vehicle condition reports for all drivers and equipment PC16. ensure a safe work environment in compliance with all safety policies and procedures ensuring the use of appropriate tools and equipment for the task Milk route supervisor


A. Organizational Context (Knowledge of the company / organization and its processes):

The user/individual on the job needs to know and understand: KA1. organization procedures for staff roster management KA2. code of business conduct KA3. dress code to be followed KA4. job responsibilities/duties and standard operating procedures

B. Technical Knowledge:

The user/individual on the job needs to know and understand: KB1. leave and attendance management KB2. basic mathematics

Core Skills/ Generic Skills:

The user / person at work needs to know and understand how to do this: SA1. note the details referred to manager SA2. record your observations (if any) related to the SA3 transit. write information documents to internal departments / internal parties SA4. write down ERP details or as required by the organization Learning Skills The user / employee needs to know and understand how to do this: SA5. read and interpret storage methods and storage conditions for all types of milk and dairy products during travel SA6. read the equipment manual and storage documents to understand the functionality of the goods and the maintenance of

SA7. read internal information documents sent by internal teams Oral Communication (Listening and Speaking skills) The user/individual on the job needs to know and understand how to: SA8. discuss task lists, schedules and activities with the supervisor SA9. communicate with the team members SA10.question the supervisor to understand the nature of the problem and to clarify queries SA11. listen and comprehend the information given by the speaker SA12.communicate with the supervisor and cross department team on the issues faced during storage process B. Professional Skills Decision Making The user/individual on the job needs to know and understand how to: SB1. analyze critical points in day to day tasks through experience and observation and identify control measures to solve the issue SB2. handle issues in case the supervisor is not available (as per the authority matrix defined by the organization) Plan and Organize The user/individual on the job needs to know and understand how to: SB3. plan and organize the work order and jobs received from the supervisor SB4. plan and rank the work based on the instructions received from the supervisor SB5. plan to utilise time and equipment’s SB6. organize all process/ equipment manuals so on access information SB7. support the supervisor in scheduling tasks for helper(s) Customer Centricity The user/individual on the job needs to know and understand how to: SB8. understand customer requirements and their priority and respond as per their needs Problem Solving The user/individual on the job needs to know and understand how to: SB9. support supervisor in solving problems by detailing out problems SB10. discuss the possible solutions with the supervisor for problem solving Analytical Thinking The user/individual on the job needs to know and understand how to: SB11. apply domain information about maintenance processes and technical knowledge about tools and equipment Critical Thinking The user/individual on the job needs to know and understand how to: SB12. use common sense and make judgments on day to day basis SB13. use reasoning skills to identify and resolve basic problems SB14. use intuition to detect any potential problems which could arise during operations SB15. use acquired knowledge of the process for identifying and handling issues demand

Complete documentation, record keeping and inventory management related to milk transportation Milk route supervisor:

In order to be effective, each user / individual must be able to: PC1. keep records of milk and car transport from purchases from water storage facilities through processing facilities and distribution centers documented and recorded) PC2. record milk temperature, collection time, download date and name and license for bulk milk, do research and record collection points for village PC3. record and maintain records of all incoming milk in the processing area, milk weight, farmer / seller details, water storage / storage area, access point, label details such as purchase date, quality parameters, cooler loading date, target period, outgoing date, type packing, loading pattern, storage space inside cold storage container, etc. following SOP PC4. record and maintain records of all milk discharges from cold storage such as types and types of dairy products and dairy products, weight of milk and dairy products, actual time limit, loss from inputs to time out, milk quality and milk products during delivery from last cold unit, packing condition, etc. . following SOP PC5. keep a visual record (if any) related to PC6 storage. upload data to PC7 ERP system for future reference. verify documents and tracking details in case of concern Milk route supervisor

To be competent, the user/individual must be able to: PC8. maintain documentation of daily pre-trip equipment and vehicle inspections PC9. document and maintain records of preventive maintenance, routine checks, inspections, faults identified, repairs, replacements, refrigerant leak (if the hauling vehicle is refrigerated), recharge, quantity and kind (new, reused or recycled etc. of refrigeration system and components following SOP PC10. document vehicle breakdown reports and other complaints received from the

Organizational Context (Knowledge of the company / organization and its processes) Milk route supervisor:

The user / person at work needs to know and understand: KA1. organizational standards to compile and maintain records in the case of (if any) for KA2 milk transport. job responsibilities / tasks and standard operating procedures KA3. data entry into the ERP system by organization (if possible using a computer program)

B. Technical Knowledge:

The user/individual on the job needs to know and understand: KB1. familiarity with breakdown maintenance procedures KB2. details to be recorded and maintained on preventive maintenance , routine checks, service, repairs, replacements, etc. KB3. basic computer knowledge

Core Skills/ Generic Skills:

The user/ individual on the job needs to know and understand how to: SA1. note the information communicated by the supervisor SA2. note down observations (if any) related to the milk transportation SA3. write information documents to internal departments/ internal teams SA4. note down the data for ERP or as required by the organization Reading Skills The user/individual on the job needs to know and understand how to: SA5. read and interpret the route maps and transportation rosters SA6. read and interpret storage parameters for storing and transporting milk and milk products SA7. read internal information documents sent by internal teams Oral Communication (Listening and Speaking skills) The user/individual on the job needs to know and understand how to: SA8. discuss task lists, schedules and activities with the supervisor SA9. communicate with the team members SA10. question the supervisor to understand the nature of the problem and to clarify queries SA11. listen and comprehend the information given by the speaker SA12. communicate with the supervisor and cross department team on the issues faced during storage process B. Professional Skills Decision Making The user/individual on the job needs to know and understand how to: SB1. analyse critical points in day to day tasks through experience and observation and identify control measures to solve the issue SB2. handle issues in case the supervisor is not available (as per the authority Milk route supervisor

matrix defined by the organization) Plan and Organize The user/individual on the job needs to know and understand how to: SB3. plan and organize the work order and jobs received from the supervisor SB4. plan and rank the work based on the instructions received from the supervisor SB5. plan to utilise time and equipment’s SB6. organize all process/ equipment manuals so on access information SB7. support the supervisor in scheduling tasks for helper(s) Customer Centricity The user/individual on the job needs to know and understand how to: SB8. understand customer requirements and their priority and respond as per their needs Problem Solving The user/individual on the job needs to know and understand how to: SB9. support supervisor in solving problems by detailing out problems SB10. discuss the possible solutions with the supervisor for problem solving Analytical Thinking The user/individual on the job needs to know and understand how to: SB11. apply domain information about maintenance processes and technical knowledge about tools and equipment Critical Thinking The user/individual on the job needs to know and understand how to: SB12. use common sense and make judgments on day to day basis SB13. use reasoning skills to identify and resolve basic problems SB14. use intuition to detect any potential problems which could arise during operations SB15. use acquired knowledge of the process for identifying and handling issue Milk route supervisor

Guidelines for Assessment Milk route supervisor:

  1. Criteria for assessment for each Qualification Pack will be created by the Sector Skill Council. Each Performance Criteria Milk route supervisor.
    (PC) will be assigned marks proportional to its importance in NOS. SSC will also lay down proportion of marks for Theory and
    Skills Practical for each PC
  2. The assessment for the theory part will be based on knowledge bank of questions created by the SSC
  3. Individual assessment agencies will create unique question papers for theory part for each candidate at each
    examination/training center (as per assessment criteria below) Milk route supervisor.
  4. Individual assessment agencies will create unique evaluations for skill practical for every student at each
    examination/training center based on this criteria
  5. To pass the Qualification Pack , every trainee should score a minimum of 70% in aggregate Milk route supervisor.
  6. In case of successfully passing only certain number of NOS’s, the trainee is eligible to take subsequent assessment on the
    balance NOS’s to pass the Qualification Pack