Supervisor – Diamond Processing

(Elective): Supervisor – Blade Sawing / Supervisor – Blocking /
Supervisor – Bruting / Supervisor – Final Assortment / Supervisor –
Laser Cutting / Supervisor – Planning / Supervisor – Diamond
Polishing)

SECTOR: GEMS & JEWELLERY
SUB-SECTOR: Diamond processing
OCCUPATION: Supervising
REFERENCE ID: G&J/Q5201
ALIGNED TO: NCO-2015/NIL
Brief Job Description: In the Indian diamond processing industry, the operations
supervisors are in-charge of running the day-to-day work flow and processes of their
respective departments.The individual on this job allocates work to subordinate
workers, trains and educates them, instructs about the job to be performed on daily
basis, checks quality of output, manages team and systems, carries out performance
appraisal and ensures safety of the diamond, in order to ensure accurate cutting,
bruting, blocking, polishing, and assorting as per company’s objectives in the
respective department.

Elective 1 – Supervisor – Blade Sawing:
The Blade Sawing Supervisor is in-charge of running the day-to-day work flow and
processes of the blade sawing department and monitoring the work of blade
sawyers and other helpers, for the purpose of ensuring accurate cutting of the
diamond as per its marking.
Elective 2 – Supervisor – Blocking:
The Blocking Supervisor is in-charge of running the day-to-day work flow and
processes of the Blocking department and Monitoring the work of blockers (auto
or manual) and other helpers, for the purpose of ensuring accurate basic four or
eight top and bottom facets of the diamond as per plan.
Elective 3 – Supervisor – Bruting:
The Bruting Supervisor is in-charge of running the day-to-day work flow and
processes of the Bruting department and Monitoring the work of bruters (auto or
laser) and other helpers, for the purpose of ensuring accurate rounding and coning
of the diamond as per plan.
Elective 4 – Supervisor – Final Assortment:
The Final Assortment Supervisor is in-charge of running the day-to-day work flow
and processes of the Final Assortment department and Monitoring the work of
polished diamond assorters for the purpose of ensuring accurate assortment of
the diamond as per 4Cs.
Elective 5 – Supervisor – Laser Cutting:
The Laser Cutting Supervisor is in-charge of running the day-to-day work flow and
processes of the Laser Cutting department and monitoring work of cutting the
rough diamond using a laser sawing machine as per the markings, in order to
remove inclusions and maximise yield, while ensuring minimum breakage.

Elective 6 – Supervisor – Planning, inclusion plotting and spectrum operations:
The Planning Supervisor is in-charge of running the day-to-day work flow and
processes of the Planning department and Monitoring the work of planners and
other helpers, for the purpose of deriving maximum value from a rough for the
company.
Elective 7 – Supervisor – Diamond Polishing:
The Diamond Polishing Supervisor is in-charge of running the day-to-day work flow
and processes of the Diamond Polishing department and Monitoring the work of
polishers (top, bottom or girdle) and other helpers, for the purpose of ensuring
accurate faceting and polishing of the diamond as per plan.
Personal Attributes:
The job requires the individual to have: attention to details; good eyesight; ability
to work on machines while standing; a sharp mind to spot and correct errors;
excellent interpersonal skills, ability to work for long hours, not necessarily on one
desk; high level of concentration and patience.

Keywords /Terms Description
Sector Sector is a conglomeration of different business operations having similar
business and interests. It may also be defined as a distinct subset of the economy
whose components share similar characteristics and interests.
Sub-sector Sub-sector is derived from a further breakdown based on the characteristics and
interests of its components.
Occupation Occupation is a set of job roles, which perform similar/ related set of functions
in an industry.
Job role Job role defines a unique set of functions that together form a unique
employment opportunity in an organisation.
Occupational Standards
(OS)
OS specify the standards of performance an individual must achieve when
carrying out a function in the workplace, together with the knowledge and
understanding they need to meet that standard consistently. Occupational
Standards are applicable both in the Indian and global contexts.
Performance Criteria Performance criteria are statements that together specify the standard of
performance required when carrying out a task.
National Occupational
Standards (OS)
NOS are occupational standards which apply uniquely in the Indian context.
Qualifications Pack (QP) QP comprises the set of OS, together with the educational, training and other
criteria required to perform a job role. A QP is assigned a unique qualifications
pack code.
Unit Code Unit code is a unique identifier for an Occupational Standard, which is denoted
by an ‘N’
Unit Title Unit title gives a clear overall statement about what the incumbent should be
able to do.
Description Description gives a short summary of the unit content. This would be helpful to
anyone searching on a database to verify that this is the appropriate OS they are
looking for.
Scope Scope is a set of statements specifying the range of variables that an individual
may have to deal with in carrying out the function which have a critical impact
on quality of performance required.
Knowledge and
Understanding
Knowledge and understanding are statements which together specify the
technical, generic, professional and organisational specific knowledge that an
individual needs in order to perform to the required standard.
Organisational Context Organisational context includes the way the organisation is structured and how
it operates, including the extent of operative knowledge managers have of their
relevant areas of responsibility.
Technical Knowledge Technical knowledge is the specific knowledge needed to accomplish specific
designated responsibilities.
Core Skills/ Generic
Skills
Core skills or generic skills are a group of skills that are the key to learning and
working in today’s world. These skills are typically needed in any work
environment in today’s world. In the context of the OS, these include
communication related skills that are applicable to most job roles

Keywords /Terms Description
NOS National Occupational Standard(s)
NSQF National Skills Qualifications Framework
QP Qualifications Pack

G&J/N5202
Unit Title
(Task) Deal with supervision of the respective department in Gem & Jewellery Sector
Description This OS unit is about supervising the respective departments to achieve the desired
quality in the set time frame within the selected department
Scope This unit/task covers the following:
Communicating with others
Planning Production Process
Technical Competence
Sharing of knowledge and teamwork
Training and Development of workers
Maintaining Workers Discipline and Productivity
Process Compliance
Performance Criteria(PC) w.r.t. the Scope
Element Performance Criteria
Communicating with
Others
To be competent, the user/individual on the job must be able to:
PC1. give instructions and orders based on ability to demonstrate the work process
and the safety measures to be taken during work process
PC2. give instructions based on theoretical knowledge during the demonstration
PC3. plan all the instructions on paper and answers to the questions before issuing
instructions
PC4. ensure that you answer all the questions raised by the worker
PC5. give instructions based on authority of knowledge
PC6. give appropriate instructions and feedback to different levels of workers
PC7. do everything reasonable to ensure the health and safety of the workers you
supervise
PC8. inform workers about any known workplace hazards, existing controls for
those hazards and workplace safe work practices
PC9. involve workers in the process of hazard identification and controls
PC10. ensure all workers have proper training and equipment for the job they are
expected to do
PC11. make sure the workers behave in a way that won’t result in harm or damage
to themselves, others or the employer
Planning the
production process
PC12. study the given information like design details, target dates, quantity to be
achieved in desired time frame, material availability, machinery available
quality of output expected from department
PC13. develop work priorities
PC14. prepare a production plan taking into consideration all the variables to
coordinate the different orders with each other because they have different
deadlines
PC15. maintain a track of each order status

PC16. discuss this production plan with the management and seek their consent
PC17. controlling and regulating work in progress
PC18. check on physical accomplishments ( number of pieces, in specific time, in a
certain quality
Technical
Competence
PC19. update technical skills based on the changing environment
PC20. ensure and monitor a safe work place
PC21. implementing continuous improvements
Team work and
sharing knowledge
PC22. share your technical knowledge with the workers
PC23. judge the capacity of the worker for accepting and accomplishing
responsibility, and making a progression for them
PC24. develop effective relationships
PC25. resolve conflict within the team members
Training and
Development
PC26. provide instructions on correct use and handling of machinery and equipment
PC27. provide training on chemicals and other inflammable chemicals in
manufacturing
PC28. make the team more effective
Maintaining Workers
Discipline and
Productivity
PC29. check with management and human resource for guidelines and for
disciplinary action
PC30. describe the performance problems and review past discussions and
reminders
PC31. ask for reasons for the situation and listen openly to the employee’s response
PC32. indicate what kind of disciplinary action you must take, and explain why
PC33. discuss and agree on ways to improve the worker’s performance and set a
follow up date.
PC34. ask the employee to summarize the discussion in order to find out whether
he takes the situation seriously and whether he understood the problems
PC35. indicate your confidence in the employee’s ability to improve and give hints
on how to do so
Process Compliances PC36. obey relevant legislation, standards, policies and procedures
PC37. don’t disclose “confidential information” provided by the company either
orally or in writing marked as confidential
PC38. be aware of liability arising out of loss, theft, or inadvertent disclosure of
confidential information
Knowledge and Understanding (K)
A. Organizational
Context
The user/individual on the job needs to know and understand:
KA1. Company’s policies on: salaries and wages, incentive system, delivery
standards, safety and hazards, integrity and IPR, and personnel management
KA2. Work flow involved in that particular subsector
KA3. Management of worker, quality and productivity
KA4. Stock Management Process
KA5. Conflict resolution and problem solving
KA6. Performance appraisal system of the company

KA7. Reporting structure
B. Technical
Knowledge
KB1. Understanding of the properties of the metals
KB2. Potential work hazards while using chemicals, high speed machines, lapping
and ultrasonic machines
KB3. Uses of different types of tools, consumables and machines in jewellery
manufacturing processes/diamond processing/gemstone processing/
Handmade jewellery manufacturing
KB4. Quality standards as per company guidelines
KB5. Uses of different types of tools for different end results
KB6. Documenting the Accounts of gems and jewellery pieces
Skills (S) [Optional]
A. Core Skills/
Generic Skills
Writing Skills
The user/ individual on the job needs to know and understand how to:
SA1. Document work flow, quality standards and outcomes as per company policy
SA2. Document losses in respective production process as per the parameter set
by the company
Reading Skills
SA3. Read company rules and compliance documents required to complete the
work
SA4. Read notes, designs and instructions in terms of concerned department
processes
SA5. Read design in terms of planning processes
SA6. Check the quality of the product whether it can be given to next process
SA7. Check if the existing defects can be rectified during the process
Oral Communication (Listening and Speaking skills)
SA8. Understand the work output requirements from superiors
SA9. Distribute work according to expertise of worker
SA10. Give appropriate instructions and feedback to different levels of workers
SA11. Educate about safety and work hazards
SA12. Educate about use of protective clothing such as flame proof aprons, ear
defender plugs, safety boots, visors and masks.
SA13. Train on productivity and correct steps to follow on the job
SA14. Motivate workers to work as a team, share workload and deliver on time
SA15. Assess worker requirements in terms of training, tools, machinery, workspace
and other facilities
SA16. Appraise based on company’s standards and workers’ performance
SA17. Encourage workers to multi-task and work on different processes
SA18. Resolve inter-personal conflicts between workers and co-workers

B. Professional Skills Decision Making
The user/ individual on the job needs to know and understand how to:
SB1. Decide on allocation of work to workers based on their skills
Plan and Organize
SB2. Plan all the instructions on paper and answers to the questions before issuing
instructions
SB3. Plan and organize for tools and consumables as per the production schedule
Customer Centricity
N.A.
Problem Solving
SB4. Minimize defects in the process
SB5. Reduce departmental losses/rejections
SB6. Resolve issues in the department to achieve set targets
SB7. Resolve problems related to workers and their productivity
Analytical Thinking
SB8. Improve productivity and increase efficiency based on past working
experience
Critical Thinking
SB9. Use logic and reasoning to identify the probable solutions for minimizing
defects during their departmental process.

G&J/ N9901
Unit Title
(Task) Coordinate with others
Description This OS unit is about communicating with colleagues, seniors and outside parties in
order to achieve the deliverables on schedule
Scope This unit/task covers the following:
Interacting with supervisor
Interacting with colleagues within and outside the department
Interacting with outside parties
Performance Criteria(PC) w.r.t. the Scope
Element Performance Criteria
Interacting with
supervisor
To be competent, the user/individual on the job must be able to:
PC1. coordinate for receiving work instructions and raw materials from reporting
supervisor
PC2. communicate to the reporting supervisor about process flow improvements,
product defects received from previous process, repairs and maintenance of
tools and machinery as required
PC3. communicate to reporting supervisor about operation details and hazards
PC4. interact with supervisor regarding compliance of company policy and rules
Interacting with
colleagues within and
outside the
department
PC5. coordinate with colleagues to share work, as per the workload
PC6. communicate and discuss work flow related difficulties in order to find
solutions with mutual agreement
PC7. coordinate and receive feedback from quality control department
PC8. coordinate for putting team goals over individual goals
PC9. resolve conflicts by communicating with colleagues and other departments
PC10. coordinate with colleagues regarding multitasking in other departments with
requirements
Interacting with
outside parties
PC11. adhere to nondisclosure policy of the company in all outside coordination
Knowledge and Understanding (K)
A. Organizational
Context
The user/individual on the job needs to know and understand:
KA1. Company’s policies on: preferred language of communication, reporting and
escalation policy, quality delivery standards, and personnel management
KA2. Company’s policies on non-disclosure of “confidential information” provided
by the company either orally or in writing marked as confidential
KA3. Liability arising out of loss, theft, or inadvertent disclosure of confidential
information
KA4. Reporting structure

B. Technical
Knowledge
The user/ individual on the job needs to know and understand how to:
KB1. Various categories of people that one is required to communicate and
coordinate within the organization
KB2. Importance of effective communication in the workplace
KB3. Importance of teamwork in organization and individual success
KB4. Various components of effective communication
KB5. Key elements of active listening
KB6. Barriers to effective communication
KB7. Importance of avoiding casual expletives and unpleasant terms while
communicating professional circles
KB8. Common reasons for interpersonal conflict
KB9. Expressing and addressing grievances appropriately and effectively
KB10. What constitutes disciplined behavior for a working professional
Skills (S) [Optional]
A. Core Skills/
Generic Skills
Writing Skills
The user/ individual on the job needs to know and understand how to:
SA1. Write instructions, remarks, job sheets, basic information, technical details
etc. in preferred local language of communication and English
Reading Skills
SA2. Read preferred language of communication as prescribed by the company
SA3. Read job sheets and interpret technical details mentioned in the job sheet
Oral Communication (Listening and Speaking skills)
SA4. Discuss task lists, schedules, and work-loads with co-workers
SA5. Be a good listener
SA6. Be effective in communicating the issues faced to the supervisor
SA7. Avoid using jargon, slang or acronyms when communicating
B. Professional Skills Decision Making
SB1. Spot and communicate potential areas of disruptions to work process and
report the same
SB2. Report to supervisor and or to deal with a colleague individually, depending
on the type of concern
Plan and Organize
SB3. Collate information and communicate in a manner that is clear and
comprehensive to colleagues and supervisor
Customer Centricity
SB4. Convey accurate information to all internal as well as external customers (or
right information to right person)

Problem Solving
SB5. How to handle critical situations caused due to communication issues at
workplace and solve problems without blaming others
Analytical Skills
SB6. Analyse the work processes by interacting with others and adopting best
practices
SB7. Use prior experience to observe and reflect for development of ideas
Critical Thinking
SB8. Think through the problem, evaluate the possible solution(s) and suggest an
optimum /best possible solution(s)
SB9. Deal with clients lacking the technical background to solve the problem on
their own
SB10. Spot process disruptions and delays and report and communicate with
solutions
SB11. Identify immediate or temporary solutions to resolve delays
SB12. Apply, analyze, and evaluate the information gathered from observation,
experience, reasoning, or communication, as a guide to thought and action

Unit Code G&J/N9902
Unit Title
(Task) Maintain health and safety at workplace
Description This OS unit is about being aware of, communicating and taking steps towards
minimizing potential hazards and dangers of accidents on the job and maintaining
health and safety at workplace
Scope This unit/task covers the following:
Health and safety in work area Fire safety
Emergencies, rescue and first aid procedures
Performance Criteria(PC) w.r.t. the Scope
Element Performance Criteria
Health and safety in
work area
To be competent, the user/individual on the job must be able to:
PC1. identify and use appropriate protective clothing/equipment for specific tasks
and work
PC2. identify hazardous job activities in his/her job and communicate the possible
causes of risks or accidents in the workplace
PC3. carry out safe working practices while dealing with hazards to ensure safety
of self and others
PC4. identify and avoid doing any tasks or activities in a bad working position
PC5. practice appropriate working postures to minimise occupational health
related issues
Fire safety PC6. use the appropriate fire extinguishers on different types of fire
PC7. demonstrate rescue techniques applied during fire hazard
PC8. demonstrate good housekeeping in order to prevent fire hazards
PC9. demonstrate the correct use of any fire extinguisher
Emergencies, rescue
and first aid
procedures
PC10. administer appropriate first aid procedure to victims wherever required eg.in
case of bleeding, burns, choking, electric shock etc.
PC11. respond promptly and appropriately to an accident situation or medical
emergency
PC12. participate in emergency procedures such as raising alarm, safe evacuation,
correct means of escape, correct assembly point etc.
Knowledge and Understanding (K)
A. Organizational
Context
The user/individual on the job needs to know and understand:
KA1. Company’s policies on: safety and hazards and personnel management
KA2. Names and location of documents that refer to health and safety in work
place
KA3. Reporting structure

B. Technical
Knowledge
The user/ individual on the job needs to know and understand how to:
KB1. Meaning of “hazards and risks
KB2. Health and safety hazards commonly present in the work place and related
precautions
KB3. Various dangers associated with the use of electrical equipment
KB4. Preventative and remedial actions to be taken in case of exposure to toxic
material
KB5. Methods of accident prevention
KB6. How different chemicals react and what could be the danger from them
KB7. How to use machines and tools without suffering bodily harm
KB8. Importance of using protective clothing/ equipment while working
KB9. Precautionary activities to prevent the fire accident
KB10. Various causes of fire
KB11. Techniques of using different fire extinguishers
KB12. Different materials used for extinguishing fire
KB13. Rescue techniques applied during a fire hazard
KB14. Various types of safety signs and what they mean
KB15. Appropriate basic first aid treatment relevant to condition e.g. bleeding,
minor burns, eye injuries etc.
KB16. Potential impact to a person who is moved incorrectly
Skills (S) [Optional]
A. Core Skills/
Generic Skills
Writing Skills
The individual on the job needs to know and understand how to:
N.A.
Reading Skills
SA1. Read and comprehend basic content to read labels, charts, signage’s
SA2. Read and comprehend basic English to read manuals of operations
Oral Communication (Listening and Speaking skills)
SA3. Effectively communicate the risk of not following safety measures
B. Professional Skills Decision Making
The user/ individual on the job needs to know and understand how to:
SB1. Report potential sources of danger
SB2. Follow the relevant prescribed procedure in the event of an accident
SB3. Wear appropriate safety gear to avoid an accident
Plan and Organize
SB4. Learn from past mistakes regarding use of hazardous machines or chemicals
Customer Centricity
N. A.
Problem Solving

SB5. Adhere to and guide others to follow prescribed procedures related to health
and safety at workplace
Analytical Thinking
SB6. Analyse untoward incidents from the past and implement correct use of
machines, tools or hazardous chemicals
Critical Thinking
SB7. Critically analyse the processes carried out by self and by colleagues in the
department to spot potential hazards and safety issues

Unit Code G&J/N5203
Unit Title
(Task) Supervise the blade sawing operations
Description This OS unit is about supervising and managing the work flow, teamwork, quality of
output and productivity of blade sawyers including the helpers
Scope This unit/task covers the following:
Allocating Work
Checking Quality
Maintaining Productivity
Controlling defects
Managing stone accounts
Performance Criteria(PC) w.r.t. the Scope
Element Performance Criteria
Allocating Work To be competent, the user/individual on the job must be able to:
PC1. assess the worker’s capabilities and work load in order to distribute work for
maximum productivity
PC2. explain the job at hand to the worker
PC3. instruct about precautions to be taken to deliver the job at hand as planned
PC4. define delivery schedule and the requirement of the work output expected
out of the worker
Checking Quality PC5. judge the accuracy of cut as per the marking
PC6. ensure accurate alignment and secure doping
PC7. ensure weight loss planned is within companies prescribe limit
PC8. ensure accurate bagging and labelling of the cut diamonds before returning
Maintaining
Productivity
PC9. achieve the productivity in terms of carats or number of pieces as set by the
company
PC10. deliver in time to next process
Controlling defects PC11. ensure there is no loss or damage to the diamond while sawing
PC12. judge that the marking is correct for the cut required and will not damage the
diamond
Managing stone
accounts
PC13. match the rough type, weight and number of diamonds received against
those handed over to the operator
PC14. ensure that there is no loss of stone by any team member during the entire
sawing process
PC15. track the movement of all the roughs initially received for sawing, and at each
moment know the status of each rough
PC16. return bagged cut roughs to the manager through the issue return person
Knowledge and Understanding (K)
A. Organizational The user/individual on the job needs to know and understand:

Context KA1. Company’s policies on: acceptable limits of weight loss; incentives; delivery
standards; safety practices and hazards; security and performance
measurement
KA2. Non–disclosure of “confidential information” provided by the company either
orally or in writing marked as confidential
KA3. Liability arising out of loss, theft, or inadvertent disclosure of confidential
information
KA4. Work flow involved in company’s diamond processing
KA5. Importance of the individual’s role in the workflow
KA6. Reporting structure issue return procedures followed by the company
KA7. Typical customer profile and market trends
KA8. Specialization area of the company (size, clarity, shape, quality, etc. of
diamonds)
KA9. Diamond processing objective of the company, e.g. maximizing yield,
maximizing clarity, etc.
KA10. Management of worker, quality and productivity
KA11. Performance appraisal
B. Technical
Knowledge
The user/individual on the job needs to know and understand:
KB1. Shape, cut, clarity, carat, and physical characteristics of the diamond
KB2. Alignments for different cuts in a diamond
KB3. Potential ways that may cause damage to a diamond
KB4. Potential work hazards, particularly, when using blade sawing machine
KB5. Blade sawing machine operations
KB6. Types of inclusions in a diamond
KB7. Other techniques of cutting
KB8. Use of various scopes in diamond processing
KB9. Geometry to understand the angles and symmetry
KB10. Repair work
KB11. Uses of different types of tools and materials for different purposes and end
results
KB12. How to maintain and prepare the tools as per job requirement
KB13. Tension in a diamond and use of tension machine
KB14. Accounting of stones and documentation
Skills (S) [Optional]
A. Core Skills/
Generic Skills
Writing Skills
The user/ individual on the job needs to know and understand how to:
SA1. Document work flow, quality standards and outcomes as per company policy
SA2. Report diamond losses via documentation as per company policy
Reading Skills

SA3. Read about different types of roughs and their properties
SA4. Read descriptions on the diamond packets/ bags
SA5. Read company rules/compliance documents required to complete the work
Oral Communication (Listening and Speaking skills)
SA6. To give appropriate instructions and feedback to different levels of workers
under his supervision
SA7. Educate about safety and work hazards
SA8. Train on loss avoidance, productivity and correct steps to follow on the job
SA9. Encourage workers to share workload and deliver on time
SA10. Assess worker requirements in terms of training, tools, machinery,
workspace and other facilities
SA11. Appraise based on company’s standards and workers’ performance
SA12. Encourage workers to multitask, update and work on new technologies
B. Professional Skills Decision Making
The user/individual on the job needs to know and understand:
SB1. Decide which team member should be assigned what type of rough
SB2. Ensure the safety of cutting a rough along the marking
SB3. Ensure the correctness of the selection of which marking to be cut first by
operator
Plan and Organize
SB4. To plan work for the team members according to work load and immediate
delivery commitments
SB5. To arrange for tools, machines and consumables in time
Customer Centricity
N.A.
Problem Solving
SB6. Minimize damage or loss of any diamond during the sawing process
SB7. Resolve problem with unclear marking
SB8. Resolve inter-personal conflicts between workers and co-workers
Analytical Thinking
SB9. Assess the accuracy of the work done by the sawyer
Critical Thinking
SB10. To spot process disruptions and delays

Unit Code G&J/N5204
Unit Title
(Task) Supervise the blocking operations
Description This OS unit is about supervising and managing the work flow, teamwork, quality of
output and productivity of a team of either auto or manual blockers including the
helpers
Scope This unit/task covers the following:
Allocating work
Checking quality of output
Achieving productivity
Controlling defects
Managing accounts of stones
Performance Criteria(PC) w.r.t. the Scope
Element Performance Criteria
Allocating work To be competent, the user/individual on the job must be able to:
PC1. assess the worker’s capabilities and work load in order to distribute work for
maximum productivity
PC2. explain the job at hand to the worker
PC3. instruct about precautions to be taken to deliver the job at hand as planned
PC4. define delivery schedule and work output requirements
Checking quality of
output
PC5. achieve accurate proportions and symmetry of the facets as per design
requirement
PC6. remove inclusions while blocking as per plan
PC7. ensure accuracy of the alignment and secure doping
PC8. ensure that the cut meets the grading requirements
PC9. ensure weight loss planned is within company’s prescribed limit
PC10. ensure accurate bagging and labelling of the diamonds before returning
Achieving
productivity
PC11. achieve the productivity in terms of carats or number of pieces as set by the
company
PC12. deliver in time to next process
Controlling defects PC13. ensure no breakage of the culet point
PC14. ensure there is no loss or damage to the diamond while blocking
PC15. ensure no flaws due to faulty blocking like, nicks, scratches, burn marks,
abrasions, etc.
Managing accounts
of stones
PC16. match the rough type, weight and number of diamonds received against
those handed over to the blocker
PC17. ensure that there is no loss of stone by any team member during the entire
blocking process
PC18. return bagged blocked diamonds to the manager through the issue return
personne

A. Organizational
Context
The user/individual on the job needs to know and understand:
KA1. Company’s policies on: acceptable limits of weight loss; incentives; delivery
standards; safety practices and hazards; security and performance
measurement
KA2. Non–disclosure of “confidential information” provided by the company either
orally or in writing marked as confidential
KA3. Liability arising out of loss, theft, or inadvertent disclosure of confidential
information
KA4. Work flow involved in company’s diamond processing
KA5. Importance of the individual’s role in the workflow
KA6. Reporting structure
KA7. Issue return procedures followed by the company
KA8. Typical customer profile and market trends
KA9. Specialization area of the company (size, clarity, shape, quality, etc. of
diamonds)
KA10. Diamond processing objective of the company, e.g. maximizing yield,
maximizing clarity, etc.
KA11. Management of worker, quality and productivity
KA12. Performance appraisal
B. Technical
Knowledge
The user/individual on the job needs to know and understand:
KB1. Blocking procedure of diamonds
KB2. Cs of diamond (colour, cut, clarity and carat)
KB3. Use of various scopes in diamond processing
KB4. Stress (tension) of the diamond
KB5. Using proportion and symmetry analyzer machine
KB6. Geometry to understand the angles and symmetry
KB7. Direction of the tang and using the data system on the tang
KB8. Process of preparation of scaife
KB9. Repair work
KB10. Valuation of diamonds depending on different dimensions
KB11. Knowledge of assembly and leveling of different parts of the bench
KB12. Potential steps which may cause damage to a diamond
KB13. Potential work hazards, particularly, when using auto blocking machine or
scaife
KB14. Operating auto blocking machine
KB15. Types of inclusions in a diamond
KB16. Uses of different types of tools and materials for different purposes and end
results
KB17. How to maintain and prepare the tools as per job requirement
KB18. Accounting of stones and documentation

A. Core Skills/
Generic Skills
Writing Skills
The user/ individual on the job needs to know and understand how to:
SA1. Document work flow, quality standards and outcomes as per company policy
Reading Skills
SA2. Read about different types of diamonds and their properties
SA3. Read descriptions on the diamond packets/ bags
SA4. Polish diamond in order to achieve perfect proportion and symmetry as
required by design
SA5. Read company rules/compliance documents required to complete the work
Oral Communication (Listening and Speaking skills)
SA6. Give instructions to the team members about the blocking required
SA7. Give appropriate instructions and feedback to different levels of workers
under his supervision
SA8. Educate about safety and work hazards
SA9. Train on loss avoidance, productivity and correct steps to follow on the job
SA10. Encourage workers to share workload and deliver on time
SA11. Assess worker requirements in terms of training, tools, machinery, workspace
and other facilities
SA12. Appraise based on company’s standards and workers’ performance
SA13. Encourage workers to multitask, update and work on new technologies
SA14. Resolve inter-personal conflicts between workers and co-workers
B. Professional Skills Decision Making
The user/individual on the job needs to know and understand:
SB1. Decide which team member should be assigned what type of diamond
Plan and Organize
SB2. To decide which team member should be assigned what type of diamond
SB3. To arrange for tools, machines and consumables in time
SB4. To plan and organize the maintenance schedule for the machines for
breakdown free operations
Customer Centricity
N.A.
Problem Solving
SB1. Rectify faults such as diamond received with a faulty table, mismatch in
diamond issued and received problem with the planned blocking which may
lead to breakage, defective or inadequate number of dops/ holders, damage
while blocking, inadequate quantity of consumable such as adhesives
SB2. Resolve problems related to machine and tools to deliver on time

Analytical Thinking
SB3. Minimize damage or loss of any diamond during the blocking process
SB4. Assess the accuracy of the work done by the blocker
SB5. Suggest improvements in order to reduce loss
Critical Thinking
SB6. To spot process disruptions and delays

Unit Code G&J/N5205
Unit Title
(Task) Supervise the bruting operations
Description This OS unit is about supervising and managing the work flow, teamwork, quality of
output and productivity of a team of either auto or laser coning including the helpers
Scope This unit/task covers the following:
Allocating work
Checking the quality of output
Maintaining Productivity
Controlling defects
Managing stone accounts
Performance Criteria(PC) w.r.t. the Scope
Element Performance Criteria
Allocating Work To be competent, the user/individual on the job must be able to:
PC1. assess the worker’s capabilities and work load in order to distribute work for
maximum productivity
PC2. explain the job at hand to the worker
PC3. instruct about precautions to be taken to deliver the job at hand as planned
PC4. define delivery schedule and work output requirements
Checking the quality
of output
PC5. achieve accurate proportions as per design requirement
PC6. remove inclusions while bruting as per plan
PC7. ensure accuracy of the alignment and secure doping
PC8. ensure weight loss planned is within companies prescribed limit
PC9. ensure accurate bagging and labelling of the diamonds before returning
Maintaining
productivity
PC10. achieve the productivity in terms of carats or number of pieces as set by the
company
PC11. deliver in time to next process
Controlling defects PC12. ensure there is no loss or damage to the diamond while bruting
PC13. ensure no flaws due to faulty bruting like, nicks, scratches, burn marks,
abrasions, etc
Managing stone
accounts
PC14. match the rough type, weight and number of diamonds received against
those handed over to the bruter
PC15. ensure that there is no loss of stone by any team member during the entire
bruting process
PC16. track the movement of all the roughs initially received for bruting, and at each
moment know the status of each rough
PC17. return bagged bruted roughs to the manager through the issue return person
PC18. obey relevant legislation, standards, policies and procedures

Reading Skills
SA3. Read design for the diamond to be bruted perfectly to achieve perfect
symmetry and proportion
SA4. Read about different types of diamonds and their properties
SA5. Read descriptions on the diamond packets/ bags
SA6. Read company rules/compliance documents required to complete the work
Oral Communication (Listening and Speaking skills)
SA7. Give instructions to the team members about the bruting required
SA8. Give appropriate instructions and feedback to different levels of workers
under his supervision
SA9. Encourage workers to share workload and deliver on time
SA10. Assess worker requirements in terms of training, tools, machinery, workspace
and other facilities
SA11. Appraise based on company’s standards and workers’ performance
SA12. Encourage workers to multitask, update and work on new technologies
SA13. Educate about safety and work hazards
SA14. Train on loss avoidance, productivity and correct steps to follow on the job
SA15. Resolve inter-personal conflicts between workers and co-workers
B. Professional Skills Decision Making
The user/individual on the job needs to know and understand how to:
SB1. To decide which team member should be assigned what type of diamond
SB2. The safety of bruting a diamond along the marking
SB3. The correctness of the selection of side to begin bruting by the bruter
Plan and Organize
SB4. To plan and organize machine operations and its maintenance
SB5. To plan work for the team members according to work load and immediate
delivery commitments
SB6. To arrange for tools, machines and consumables in time
Customer Centricity
N.A.
Problem Solving
SB7. Resolve problems related to workers and their productivity
SB8. Rectify defects such as mismatch in diamond issued and received, problem
with the planned bruting which may lead to breakage, unclear marking
,defective or inadequate number of dops/ holders, inadequate quantity of
consumable such as adhesives, machine break down or wear and tear of tools,
etc.
Analytical Thinking

SB9. Analyze the accuracy of the work done by the bruter
SB10. Minimize damage or loss of any diamond during the bruting process
SB11. Suggest improvements in order to reduce loss
SB12. Devise new means of working to improve productivity
Critical Thinking
SB13. Spot process disruptions and delays

Unit Code G&J/N5206
Unit Title
(Task) Supervise final assortment of diamonds
Description This OS unit is about supervising and managing the work flow, teamwork, quality of
output and productivity of a team of polished diamond assorters
Scope This unit/task covers the following:
Allocating work
Checking quality of assortment
Achieving productivity
Controlling defects
Managing accounts of stones
Performance Criteria(PC) w.r.t. the Scope
Element Performance Criteria
Allocating work To be competent, the user/individual on the job must be able to:
PC1. assess the assorter’s capabilities and work load in order to distribute work for
maximum productivity
PC2. explain the job at hand to the assorter
PC3. instruct about precautions to be taken to deliver the job at hand as planned
PC4. define delivery schedule and work output requirements
Checking quality of
assortment
PC5. check the 4Cs of a diamond
PC6. match his/her judgment with the grading given by GIA or other agencies
PC7. deliver in time to next process
PC8. complete work with no loss of diamonds
Achieving
productivity
PC9. achieve the productivity in terms of carats or number of pieces as set by the
company
Controlling defects PC10. ensure there is no loss or damage to the diamond while assortment
Managing accounts
of stones
PC11. match the diamond type, weight and number of diamonds received against
those handed over to assorter
PC12. ensure that there is no loss of stone by any team member during the entire
assortment process
PC13. return bagged assorted diamonds to the manager

A. Organizational
Context
The user/individual on the job needs to know and understand:
KA1. Company’s policies on: acceptable limits of weight loss; incentives; delivery
standards; safety practices and hazards; security and performance
measurement
KA2. Non–disclosure of “confidential information” provided by the company either
orally or in writing marked as confidential
KA3. Liability arising out of loss, theft, or inadvertent disclosure of confidential
information
KA4. Work flow involved in company’s diamond processing
KA5. Importance of the individual’s role in the workflow
KA6. Reporting structure issue return procedures followed by the company
KA7. Typical customer profile and market trends
KA8. Specialization area of the company (size, clarity, shape, quality, etc. of
diamonds)
KA9. Diamond processing objective of the company, e.g. maximizing yield,
maximizing clarity, etc.
KA10. Management of worker, quality and productivity
B. Technical
Knowledge
The user/individual on the job needs to know and understand:
KB1. Identification of a diamond
KB2. Difference between a natural or a treated diamond
KB3. Measuring 4Cs of a diamond
KB4. Grading standards followed by GIA, IGI and HRD
KB5. Gauging and sieving
KB6. Use of various scopes in diamond processing
KB7. Fluorescence in a diamond and its effect
KB8. Use of symmetry analyzer machine and computer
KB9. Accounting of stones and documentation
Skills (S) [Optional]
A. Core Skills/
Generic Skills
Writing Skills
The user/ individual on the job needs to know and understand how to:
SA1. To document work flow, quality standards and outcomes as per company
policy
Reading Skills
SA2. Read the manuals defining different standards as specified by GIA, etc.
SA3. Read descriptions on the diamond packets/ bags
SA4. Read company rules/compliance documents required to complete the work
Oral Communication (Listening and Speaking skills)

SA5. Give instructions to the team members about the assortment required
SA6. Give appropriate instructions and feedback to different levels of Assorter
under his supervision
SA7. Educate about safety and work hazards
SA8. Train on loss avoidance, productivity and correct steps to follow on the job
SA9. Appraise based on company’s standards and workers’ performance
B. Professional Skills Decision Making
The user/individual on the job needs to know and understand how to:
SB1. Decide what work must be assigned to which Assorter
Plan and Organize
SB2. Plan work for the team members according to work load and immediate
delivery commitments
Customer Centricity
N.A.
Problem Solving
SB3. Rectify faulty assortment
SB4. Resolve inter-personal conflicts between workers and co-workers
Analytical Thinking
SB5. Assess the 4Cs of the diamond, analyzing various aspects of its dimensions,
based on knowledge of grading standards and experience
SB6. Analyze the accuracy of the work done by the assorter
Critical Thinking
SB7. Spot process disruptions and delays

Unit Code G&J/N5207
Unit Title
(Task) Supervise the laser cutting operations
Description This OS unit is about supervising and managing the work flow, teamwork, quality of
output and productivity of laser machine operations including the helpers
Scope This unit/task covers the following:
Allocating work
Performing quality check
Achieving productivity
Controlling defects
Managing stone accounts
Performance Criteria(PC) w.r.t. the Scope
Element Performance Criteria
Allocating work To be competent, the user/individual on the job must be able to:
PC1. assess the worker’s capabilities and work load in order to distribute work for
maximum productivity
PC2. explain the job at hand to the worker
PC3. instruct about precautions to be taken to deliver the job at hand as planned
PC4. define delivery schedule and work output requirements
Performing quality
check
PC5. judge the accuracy of cut as per the marking
PC6. ensure accurate alignment and secure doping
PC7. ensure weight loss planned is within companies prescribe limit
PC8. ensure accurate bagging and labelling of the cut diamonds before returning
Achieving
productivity
PC9. achieve the productivity in terms of carats or number of pieces as set by the
company
PC10. deliver in time to next process
Controlling defects PC11. ensure there is no loss or damage to the diamond while sawing
PC12. judge whether the marking is correct for the cut required and will not
damage the diamond
Managing stone
accounts
PC13. match the rough type, weight and number of diamonds received against
those handed over to the operator
PC14. ensure that there is no loss of stone by any team member during the entire
sawing process
PC15. track the movement of all the roughs initially received for cutting, and at each
moment know the status of each rough
PC16. return bagged cut roughs to the Manager
PC17. obey relevant legislation, standards, policies and procedures
Knowledge and Understanding (K)
A. Organizational The user/individual on the job needs to know and understand:

KA1. Company’s policies on: acceptable limits of weight loss; incentives; delivery
standards; safety practices and hazards; security and performance
measurement
KA2. Non–disclosure of “confidential information” provided by the company either
orally or in writing marked as confidential
KA3. Liability arising out of loss, theft, or inadvertent disclosure of confidential
information
KA4. Work flow involved in company’s diamond processing
KA5. Importance of the individual’s role in the workflow
KA6. Reporting structure Issue return procedures followed by the company
KA7. Typical customer profile and market trends
KA8. Specialization area of the company (size, clarity, shape, quality, etc. Of
diamonds)
KA9. Diamond processing objective of the company, e.g. Maximizing yield,
maximizing clarity, etc.
KA10. Management of worker, quality and productivity
KA11. Performance appraisal
B. Technical
Knowledge
The user/individual on the job needs to know and understand:
KB1. Shape, cut, clarity, carat, and physical characteristics of the diamond
KB2. Alignments for different cuts in a diamond
KB3. Potential ways that may cause damage to a diamond
KB4. Potential work hazards, particularly, when using laser cutting machine
KB5. Computer and laser machine operations
KB6. Types of inclusions in a diamond
KB7. Other techniques of cutting
KB8. Use of various scopes in diamond processing
KB9. Geometry to understand the angles and symmetry
KB10. Repair work
KB11. Uses of different types of tools and materials for different purposes and end
results
KB12. How to maintain and prepare the tools as per job requirement
KB13. Tension in a diamond and use of tension machine
KB14. Use of various scopes in diamond processing
KB15. Accounting of stones and documentation

Skills (S) [Optional]
A. Core Skills/
Generic Skills
Writing Skills
The user/ individual on the job needs to know and understand how to:
SA1. Document work flow, quality standards and outcomes as per company policy
SA2. Report diamond losses via documentation as per company policy
SA3. Prepare performance appraisal reports of workers

SA4. Read about different types of roughs and their properties
SA5. Read descriptions on the diamond packets/ bags
Oral Communication (Listening and Speaking skills)
SA6. Distribute work equitably and according to seniority and experience of worker
SA7. Give instructions to the team members about the cut required
SA8. Give appropriate instructions and feedback to different levels of workers
under his supervision
SA9. Encourage workers to share workload and deliver on time
SA10. Assess worker requirements in terms of training, tools, machinery, workspace
and other facilities
SA11. Appraise based on company’s standards and workers’ performance
SA12. Encourage workers to multitask, update and work on new technologies
B. Professional Skills Decision Making
The user/individual on the job needs to know and understand how to:
SB1. Decide which team member should be assigned what type of rough
SB2. Decide the safety of cutting a rough along the marking
SB3. Decide the correctness of the selection of which marking to be cut first by
operator
Plan and Organize
SB4. How to plan work for the team members according to work load and
immediate delivery commitments
Customer Centricity
N.A.
Problem Solving
SB5. Minimize damage or loss of any diamond during the cutting process
SB6. Suggest improvements in order to reduce loss
SB7. Rectify defective marking
SB8. Devise new means to improve productivity
Analytical Thinking
SB9. Assess the accuracy of the work done by the operator
SB10. Minimize damage or loss of any diamond during the sawing process
Critical Thinking
SB11. Spot process disruptions and delays

Unit Code G&J/N5208
Unit Title
(Task) Supervise the planning, inclusion plotting and spectrum operations
Description This OS unit is about supervising and managing the work flow, teamwork, quality of
output and productivity of planners including the helpers
Scope This unit/task covers the following:
Allocating and monitoring work
Performing quality check
Achieving productivity
Controlling defects
Managing stone accounts
Performance Criteria(PC) w.r.t. the Scope
Element Performance Criteria
Allocating and
monitoring work
To be competent, the user/individual on the job must be able to:
PC1. assess the worker’s capabilities and work load in order to distribute work for
maximum productivity
PC2. explain the job at hand to the worker
PC3. instruct about precautions to be taken to deliver the job at hand as planned
PC4. define delivery schedule and work output requirements
Performing quality
check
PC5. judge the accuracy of planning
PC6. ensure maximum value from the rough given for planning
PC7. ensure weight loss planned is within companies prescribed limit
PC8. ensure the cut planned is as per company’s objectives, market demand to
ensure customer’s satisfaction
PC9. ensure accurate labelling on the packet created for production
Achieving
productivity
PC10. achieve the productivity in terms of carats or number of pieces as set by the
company
PC11. deliver in time to next process
Controlling defects PC12. ensure there is no loss or damage to the diamond while planning
Managing stone
accounts
PC13. match the rough type, weight and number of diamonds received against
those handed over to the plotter
PC14. ensure that there is no loss of stone by any team member during the entire
planning process
PC15. track the movement of all the roughs initially received for planning, and at
each moment know the status of each rough
PC16. return bagged roughs ready for planning to the respective planning supervisor
PC17. ensure there is no loss or damage to the diamond while planning

A. Organizational
Context
The user/individual on the job needs to know and understand:
KA1. Company’s policies on: acceptable limits of weight loss; incentives; delivery
standards; safety practices and hazards; security and performance
measurement
KA2. Non–disclosure of “confidential information” provided by the company either
orally or in writing marked as confidential
KA3. Liability arising out of loss, theft, or inadvertent disclosure of confidential
information
KA4. Work flow involved in company’s diamond processing
KA5. Importance of the individual’s role in the workflow
KA6. Reporting structure
KA7. Issue return procedures followed by the company
KA8. Typical customer profile and market trends
KA9. Specialization area of the company (size, clarity, shape, quality, etc. Of
diamonds)
KA10. Diamond processing objective of the company, e.g. Maximizing yield,
maximizing clarity, etc.
KA11. Management of worker, quality and productivity
KA12. Performance appraisal
B. Technical
Knowledge
The user/individual on the job needs to know and understand:
KB1. Using different diamond planning software
KB2. Shape, cut, clarity, carat, colour and physical characteristics of the diamond
KB3. Tension in a diamond and use of tension machine
KB4. Fluorescence level of the diamond
KB5. Types of inclusions in a diamond
KB6. Inclusion planning methods (box, IG, galaxy, etc.) And its software
KB7. Spectrum process
KB8. File sharing on company’s server
KB9. Valuation of a diamond
KB10. Potential ways that may cause damage to a diamond
KB11. Potential work hazards, particularly, when using laser marking machine
KB12. Techniques of cutting a rough diamond
KB13. Windowing process
KB14. Bruting and polishing process
KB15. Use of various scopes in diamond processing
KB16. Geometry to understand the angles and symmetry
KB17. Grading standards followed by GIA, IGI and HRD
KB18. Repair work
KB19. Accounting of stones and documentation

Generic Skills The user/ individual on the job needs to know and understand how to:
SA1. Document work flow, quality standards and outcomes as per company policy
SA2. Report diamond losses via documentation as per company policy
Reading Skills
SA3. Read about different types of roughs and their properties
SA4. Read descriptions on the diamond packets/ bags
SA5. Read company rules/compliance documents required to complete the work
Oral Communication (Listening and Speaking skills)
SA6. Give appropriate instructions and feedback to different levels of workers
under supervision
SA7. Encourage workers to share workload and deliver on time
SA8. Assess worker requirements in terms of training, tools, machinery, workspace
and other facilities
SA9. Appraise based on company’s standards and workers’ performance
SA10. Encourage workers to multitask, update and work on new technologies
SA11. Educate about safety and work hazards
SA12. Train on loss avoidance, productivity and correct steps to follow on the job
B. Professional Skills Decision Making
The user/ individual on the job needs to know and understand how to:
SB1. Decide which team member should be assigned what type of rough
SB2. Decide inclusion plotting technology to be selected
SB3. Decide the final plan to be selected for diamond polishing
SB4. Decide on the windowing, spectrum, etc. requirements
Plan and Organize
SB5. To plan work for the team members according to work load and immediate
delivery commitments
SB6. To arrange for tools, machines and consumables in time
Customer Centricity
N.A.
Problem Solving
SB7. Devise new means of working to improve productivity
SB8. Resolve interpersonal conflicts
Analytical Thinking
SB9. Analyze the options as per company’s objectives before final plan selection
SB10. Assess the accuracy of the work done by the plotter, planner, spectrum
operator, or the doper such as accuracy of inclusion plotting of the rough
given by the plotter

Unit Code G&J/N5209
Unit Title
(Task) Supervise diamond polishing operations
Description This OS unit is about supervising and managing the work flow, teamwork, quality of
output and productivity of a team of polishers (top, bottom or girdle) including the
helpers
Scope This unit/task covers the following:
Allocating and monitoring work
Checking quality of output
Achieving productivity
Controlling defects
Managing accounts of stones
Performance Criteria(PC) w.r.t. the Scope
Element Performance Criteria
Allocating work To be competent, the user/individual on the job must be able to:
PC1. assess the worker’s capabilities and work load in order to distribute work for
maximum productivity
PC2. explain the job at hand to the worker
PC3. instruct about precautions to be taken to deliver the job at hand as planned
PC4. define delivery schedule and work output requirements
Checking quality of
output
PC5. achieve accurate proportions and symmetry of the facets and the girdle as
per design requirement
PC6. achieve finish and brilliance of the facets and the girdle as planned
PC7. remove inclusions while polishing as per plan
PC8. ensure accuracy of the alignment and secure dopping
PC9. ensure that the cut meets the grading requirements
PC10. ensure weight loss planned is within companies prescribe limit
PC11. ensure accurate bagging and labelling of the diamonds before returning
Achieving
productivity
PC12. achieve the productivity in terms of carats or number of pieces as set by the
company
PC13. deliver in time to next process
Controlling defects PC14. ensure no breakage of the culet point
PC15. ensure there is no loss or damage to the diamond while polishing
PC16. Ensure no flaws due to faulty polish like, nicks, scratches, burn marks,
abrasions, etc.
Knowledge and Understanding (K)
A. Organizational
Context
The user/individual on the job needs to know and understand:

KA1. Company’s policies on: acceptable limits of weight loss; incentives; delivery
standards; safety practices and hazards; security and performance
measurement
KA2. Non–disclosure of “confidential information” provided by the company either
orally or in writing marked as confidential
KA3. Liability arising out of loss, theft, or inadvertent disclosure of confidential
information
KA4. Work flow involved in company’s diamond processing
KA5. Importance of the individual’s role in the workflow
KA6. Reporting structure
KA7. Issue return procedures followed by the company
KA8. Typical customer profile and market trends
KA9. Specialization area of the company (size, clarity, shape, quality, etc. of
diamonds)
KA10. Diamond processing objective of the company, e.g. maximizing yield,
maximizing clarity, etc.
KA11. Management of worker, quality and productivity
KA12. Performance appraisal
B. Technical
Knowledge
To be competent, the user/individual on the job must be able to:
KB1. Polishing process
KB2. 4Cs of diamond (colour, cut, clarity and carat)
KB3. Use of various scopes in diamond processing
KB4. Stress (tension) of the diamond
KB5. Using proportion and symmetry analyzer machine
KB6. Geometry to understand the angles and symmetry
KB7. Direction of the tang and using the data system
KB8. Process of preparation of scaife
KB9. Repair work
KB10. Valuation of diamonds depending on different dimensions
KB11. Knowledge of assembly and leveling of different parts of the bench
KB12. Knowledge of preparing the scaife for polishing
KB13. Potential steps which may cause damage to a diamond
KB14. Potential work hazards, particularly, when using auto blocking machine or
scaife
KB15. Operating auto blocking machine
KB16. Types of inclusions in a diamond
KB17. Uses of different types of tools and materials for different purposes and end
results
KB18. How to maintain and prepare the tools as per job requirement
KB19. Accounting of stones and documentation

Generic Skills The user/ individual on the job needs to know and understand how to:
SA1. Document work flow, quality standards and outcomes as per company policy
SA2. Report diamond losses via documentation as per company policy
Reading Skills
SA3. Read about different types of diamonds and their properties
SA4. Read descriptions on the diamond packets/ bags
SA5. Read company rules/compliance documents required to complete the work
Oral Communication (Listening and Speaking skills)
SA6. Give instructions to the team members about the polish required
SA7. Five appropriate instructions and feedback to different levels of workers
under his supervision
SA8. Educate about safety and work hazards
SA9. Train on loss avoidance, productivity and correct steps to follow on the job
SA10. Appraise based on company’s standards and workers’ performance
SA11. Encourage workers to multitask, update and work on new technologies
B. Professional Skills Decision Making
The user/individual on the job needs to know and understand how to:
SB1. decide which team member should be assigned what type of diamond
SB2. the safety of polishing a diamond as per the plan given
Plan and Organize
SB3. To arrange for tools, machines and consumables in time
SB4. To plan work for the team members according to work load and immediate
delivery commitments
SB5. To plan the machinery maintenance schedule for break down free production
Customer Centricity
N.A.
Problem Solving
SB6. Rectify faults and repair a damaged stone
SB7. Resolve problems related to workers and their productivity
Analytical Thinking
SB8. Assess the accuracy of the work done by the polisher
SB9. To suggest improvements in order to reduce loss

Criteria For Assessment Of Trainees

Job Role Supervisor – Diamond Processing
Qualification Pack G&J/Q5201
Sector Skill Council Gem & Jewellery
Guidelines for Assessment

1. Criteria for assessment for each Qualification Pack will be created by the Sector Skill Council. Each Performance
   Criteria (PC) will be assigned marks proportional to its importance in NOS. SSC will also lay down proportion of
   marks for Theory and Skills Practical for each PC.
2. The assessment for the theory part will be based on knowledge bank of questions created by the SSC.
3. Assessment will be conducted for all compulsory NOS, and where applicable, on the selected elective/option
   NOS/set of NOS.
4. Individual assessment agencies will create unique question papers for theory part for each candidate at each
   examination/training center (as per assessment criteria below).
5. Individual assessment agencies will create unique evaluations for skill practical for every student at each
   examination/training center based on this criterion.
6. To pass the Qualification Pack, every trainee should score a minimum of 70% of aggregate marks to successfully
   clear the assessment.
7. In case of unsuccessful completion, the trainee may seek reassessment on the Qualification Pack.