Free Boutique Manager Course(1year Diploma)
Boutique Manager is job role of a self employed professional with knowledge of stitching, fashion, fits, merchandising and retailing.
Brief Job Description:- Boutique Manager is a skilled designer with business acumen for managing shop to make fashionwear, made ups and home furnishings. The job involves thorough understanding of designs, being aware of latest trends, ability to convince clients for a design, capable of pattern making and skilled in stitching.
Personal Attributes:-The Boutique manager should have strong business acumen with bent on operations, intuitive, creative and versed with convincing skills of negotiation and persuasion to sell concepts Boutique Manager Course
Market trend assessment and analysis and Determining key elements of design features Boutique Manager Course:-
PC1. Carry out research on latest trends and contemporary fashion for apparel and its target market
PC2. Carry out research to identify new and promising materials, trends as well as sources/suppliers for procurement of such items
PC3. Identify quality standards as applicable to the product
PC4. Ensure/develop techpack for designs Boutique Manager Course.
PC5. Develop photo sample of similar or identical designs to persuade customers for order booking
PC6. Book order for the product and record details of order booking in suitable form/format
Communication and allocation of goals and works and monitoring performance Boutique Manager Course:-
PC1. Allocate work to team members based on skills, knowledge, experience, and workloads equitably PC2. Brief team members on work allocated and level of expected performance
PC3. Encourage team members to make suggestions and seek clarification in relation to the work allocated
PC4. Set business objectives for the boutique which are SMART (Specific, Measurable, Achievable, Realistic and Time-bound)
PC5. Plan achievement of team goals and objectives defined in line with business objectives
PC6. Monitor progress periodically with suitable management tools and techniques
PC7. Plan the inventory management
PC8. Plan the display of the boutique
PC9. Maintaining the customer feedback register
PC10. Plan and maintain the stock register
Elements of competencies needed to build and monitor performance of team working in a boutique:-
PC1. Articulate clearly to the team the purpose, goals and scope of activities related to the boutique business
PC2. Identify diversity of expertise, knowledge, skills and attitude required to achieve team objectives (like customer satisfaction, quality consciousness, negotiation, etc.)
PC3. Help team members understand their unique contribution to the team, contribution expected from fellow team members and how they complement and support each other Boutique Manager Course.
PC4. Encourage open communication between team members including providing feedback to enhance performance and working as a unit
PC5. Review team performance at appropriate intervals and evaluate for how it is progressing
PC6. Maintaining the employees register and the appraisal records
Identifying health and safety hazards and ensuring mechanism to safeguard against hazards Boutique Manager Course:-
PC1. Keep vigilance for potential risks and threats associated with the boutique and the equipments used like proper initiation and shut down of machine(s) at the beginning and closure of the day
PC2. Ensure the tools and equipments like sewing machines, shears, needles, etc. are handled safely
PC3. Monitor the workplace and work processes for potential risks and threats from workers and customers regarding shrinkage
PC4. Participate in mock-drills/evacuation procedures organized at the boutique Boutique Manager Course.
PC5. Undertake first-aid, fire-fighting and emergency response training
Comply with industry, regulatory and boutique requirements Boutique Manager Course:-
To be competent, the user/individual on the job must be able to:
PC1. Carry out work functions in accordance with legislation and regulations, organizational guidelines and procedures
PC2. Seek and obtain clarifications on policies and procedures, from your supervisor or other authorized personnel
PC3. Apply and follow these policies and procedures within your work practices
PC4. Provide support to your supervisor and team members in enforcing these considerations
PC5. Identify and report any possible deviation to these requirements Boutique Manager Course.
Guidelines for Assessment:-
- Criteria for assessment for each Qualification Pack will be created by the Sector Skill Council. Each Performance Criteria (PC) will be assigned marks proportional to its importance in NOS. SSC will also lay down proportion of marks for Theory and Skills Practical for each
PC 2. The assessment for the theory part will be based on knowledge bank of questions approved by the
SSC 3. Individual assessment agencies will create unique question papers for theory part for each candidate at each examination/training center (as per assessment criteria below)
4. Individual assessment agencies will create unique evaluations for skill practical for every student at each examination/training center based on this criteria
5. To pass the Qualification Pack, every trainee should score a minimum of 70% aggregate in a QP
6. In case of successfully passing only certain number of NOS’s, the trainee is eligible to take subsequent assessment on the balance NOS’s to pass the Qualification Pack Boutique Manager Course.
(Create design as per latest trends and establish customer needs) Boutique Manager Course:-
PC1. Carry out research on latest trends and contemporary fashion for apparel and its target market
PC2. Carry out research to identify new and promising materials, trends as well as sources/suppliers for procurement of such items
PC3. Identify quality standards as applicable to the product
PC4. Ensure/develop techpack for designs
PC5. Develop photo sample of similar or identical designs to persuade customers for order booking
PC6. Book order for the product and record details of order booking in suitable form/format
(Allocate and check work assigned to subordinates and manage and monitor boutique performance):-
PC1. Allocate work to team members based on skills, knowledge, experience, and workloads equitably
PC2. Brief team members on work allocated and level of expected performance Boutique Manager Course.
PC3. Encourage team members to make suggestions and seek clarification in relation to the work allocated
PC4. Set business objectives for the boutique which are SMART (Specific, Measurable, Achievable, Realistic and Time-bound)
PC5. Plan achievement of team goals and objectives defined in line with business objectives
PC6. Monitor progress periodically with suitable management tools and techniques
PC7. Plan the inventory management
PC8. Plan the display of the boutique
PC9. Maintaining the customer feedback register
PC10. Plan and maintain stock register
(Build and monitor team performance):-
PC1. Articulate clearly to the team the purpose, goals and scope of activities related to the boutique business
PC2. Identify diversity of expertise, knowledge, skills and attitude required to achieve team objectives (like customer satisfaction, quality consciousness, negotiation, etc.)
PC3. Help team members understand their unique contribution to the team, contribution expected from fellow team members and how they complement and support each other Boutique Manager Course.
PC4. Encourage open communication between team members including providing feedback to enhance performance and working as a unit
PC5. Review team performance at appropriate intervals and evaluate for how it is progressing
PC6. Maintaining the employees register and the appraisal records
(Maintain health, safety and security in the boutique):-
PC1. Keep vigilance for potential risks and threats associated with the boutique and equipments used like proper initiation and shutdown of machine(s) at the beginning and closure of the day
PC2. Ensure the tools and equipments like sewing machines, shears, needles, etc. are handled safely
PC3. Monitor the workplace and work processes for potential risks and threats from workers and customers regarding shrinkage
PC4. Participate in mockdrills/evacuation procedures organized at the boutique
PC5. Undertake first-aid, firefighting and emergency response training
(Comply with industry, regulatory and organizational requirements):-
PC1. Carry out work functions in accordance with legislation and regulations, organizational guidelines and procedures
PC2. Seek and obtain clarifications on policies and procedures, from your supervisor or other authorized personnel
PC3. Apply and follow these policies and procedures within your work practices Boutique Manager Course.
PC4. Provide support to your supervisor and team members in enforcing these considerations
PC5. Identify and report any possible deviation to these requirements
Organizational Context:-
The user/individual on the job needs to know and understand:
KA1. Knowledge about boutique’s strengths and weaknesses
KA2. Knowledge about boutique’s culture Boutique Manager Course.
KA3. Knowledge about change management, processes, tools and techniques
KA4. Knowledge about HR policies of the boutique
Technical Knowledge:-
The user/individual on the job needs to know and understand:
KB1. Knowledge about statistical tools for monitoring performance
KB2. Knowledge about operations research, tools and techniques
KB3. Knowledge about work study, tools and techniques
KB4. Knowledge about visual merchandising
KB5. Knowledge about managing inventory
KB6. Knowledge about various accessories to go with the garment like purse, jewelry etc.
Core Skills/Generic Skills:-
The user/ individual on the job needs to know and understand how to:
SA1. document records related to customer enquiries
SA2. Document records related to the employees of the boutique according to the work allocation
SA3. write letters, mails, memos etc. in clear, comprehendible and unequivocal English
SA4. Calculate basic mathematical calculations regarding the sale, purchase and record keeping of products
Reading Skills:- The user/individual on the job needs to know and understand:
SA5. read and comprehend written instructions describing styles details from clients
Oral Communication (Listening and Speaking skills):-
The user/individual on the job needs to know and understand:
SA6. communicate with all relevant information in logical sequence while allocating work to subordinates
SA7. able to speak in English and local languages
Professional Skills:-
On the job the individual needs to be able to:
SB1. Make appropriate decisions as per the allocation of work and financial viability
SB2. Ability to align operational efficiencies to financial viability
Plan and Organize:-
The user/individual on the job needs to know and understand:
SB3. the strategy adopted while allocating work to subordinates for satisfactory boutique performance
SB4. Effective delegation, monitoring and reviewing leading to high performance
Customer Centricity:-
The user/individual on the job needs to know and understand how to:
SB5. manage relationships with customers by guiding them directly/indirectly to their valued product
SB6. build customer relationships of trust and concern for a better boutique performance
SB7. plan and organize tasks among team and train them to satisfy customer explicit and implicit needs
Problem Solving:-
The user/individual on the job needs to know and understand:
SB8. understand customer problems completely
SB9. identify the nature of problem
SB10. demonstrate sensitivity to customer needs and concerns
SB11. propose customized solution in win-win mode of acceptability
Analytical Thinking:- The user/individual on the job needs to know and understand:
SB12. Analyze and accordingly distribute work among subordinates according to their capabilities and what they are best at for smooth functioning of boutique
Critical Thinking:-
The user/individual on the job needs to know and understand:
SB13. critically evaluate the requirements of the boutique that result in a better workflow and performance
