Rita Charitable Trust

Jewellery Polisher

ECTOR: INFORMATION TECHNOLOGY- INFORMATION TECHNOLOGY ENABLED SERVICES (ITITES)ces Helpdesk Attendant
SECTOR: GEMS & JEWELLERY
SUB-SECTOR: Cast and Diamond-Set Jewellery
OCCUPATION: Jewellery Polishing
REFERENCE ID: G&J/Q3001
ALIGNED TO: NCO-2004/7313.28
Jewellery Polisher: In the cast and diamond-set jewellery manufacturing, polishing
is a multi-stage job role, i.e., at different stages such as pre-setting polish and final
polish
Brief Job Description: The individual provides shine and lustre to the cast jewellery
at different stages of its manufacturing such as pre-setting and final polish. The
individual works with different types of tools, polishing compounds, soft and hard
buffs fixed on high-speed rotating motor bench.
Personal Attributes: The job requires the individual to have: attention to details;
good eyesight; steady hands and ability to multi-task in a process driven team for
long hours in sitting position. A polisher is expected to have integrity in dealing
with high value jewellery.

Polish and clean the cast jewellery

Unit Code G&J/N3001
Unit Title
(Task) Polish and clean the cast jewellery
Description This OS unit is about finishing the cast jewellery to make it ready for stone-setting or
plating
Scope This unit/task covers the following:
Polish the cast jewellery received after filing
understand design requirements for portions to be polished and the finish to be
achieved such as matt, shiny, smooth
use high speed motor buffing with different types of buffs along with polishing
compound to remove filing defects
use lapping or buffing machine to give shine to flat surface in a jewellery piece
apply lustre to cut and give a smooth finish to metal
apply rouge to achieve glossy and shiny finish
clean the jewellery pieces in ultrasonic machine (hot water) in case of jewellery set
with emerald and pearl need to be cleaned in ultrasonic machine (cold water) to
remove all the polishing compound and other dust
use vacuum bench to avoid inhaling and collect dust for recovery of precious metal
Control precious metal loss and damage to stones
collect metal dispersed during the day (dust and fragments)
report metal losses via documentation as per company policy
tally account as per allowed standards for the design
conduct regular and controlled environment cleaning for collection of metal dust
minimise metal loss below the prescribed limits
report any incidents of high precious metal loss
suggest improvements in order to reduce precious metal loss
wash hands at the specified wash basin as per the company’s policy
minimise or avoid damage to the diamonds and precious stones
Keep the work environment clean and organised
keep the work station, machine and tools clean
keep all the tools in an organised manner
do not litter or spit on work premises
Detect product defects
inform supervisor if product has arrived with casting defect
understand the type of defect, assess if polishing unit can rectify the defect or
deposit back to the supervisor
Check quality
check polished piece visually in order to detect defects such as impurities, grease,
marks, uneven finish and rough edges
improve output of polishing while maintaining design quality and precious
metalloss standards
re-polish product returned from QC

Polish and clean the cast jewellery

Performance Criteria(PC) w.r.t. the Scope
Element Performance Criteria
Polishing and
cleaning
To be competent, the user/individual on the job must be able to:
PC1. provide finish to jewellery piece as per design requirement
PC2. minimise precious-metal loss and damage to the stones in case of final
polishing
PC3. minimise accidents while buffing and using high speed motors
Productivity To be competent, the user/individual on the job must be able to:
PC4. deliver in time product to the next stage in the process flow
PC5. polish number of pieces as per target deliverable as specified by the company
Quality of output To be competent, the user/individual on the job must be able to:
PC6. appropriately finish surfaces as per design requirement
PC7. produce quality control approved jewellery piece
Knowledge and Understanding (K)
A. Organizational
Context
The user/individual on the job needs to know and understand:
KA1. company’s policies on: acceptable limits of gold loss, incentives, quality and
delivery standards, safety and hazards, integrity and IPR, personnel
management and dress code
KA2. work flow involved in jewellery manufacturing process of the company
KA3. importance of the individual’s role in the workflow
KA4. reporting structure
B. Technical
Knowledge
The user/individual on the job needs to know and understand:
KB1. uses of different types of buffers for different purposes and end results
KB2. potential work hazards while using chemicals, high speed rotating motors,
lapping and ultrasonic machines
Skills (S) [Optional]
A. Core Skills/
Generic Skills
Basic reading and writing skills
The user/ individual on the job needs to know and understand how to:
SA1. to read notes and job sheet
SA2. read company rules and compliance documents required to complete the
work
Teamwork and multi-tasking
The user/individual on the job needs to know and understand how to:
SA3. share work load as required
SA4. deliver jewellery piece to next work process on time
SA5. take feedback from co-workers and supervisor and share knowledge with
them

Polish and clean the cast jewellery

B. Professional Skills Reading design
The user/individual on the job needs to know and understand how to:
SB1. provide finishing and shine according to design and style of the jewellery
piece
Using tools and machines
The user/individual on the job needs to know and understand how to:
SB2. work with metals including how to clean and shine the surface of the
jewellery piece
SB3. use following key tools, machines and consumables for polishing:
chemicals
rexene or leather sheets
work bench or table
small wooden plates
glass wool
magnet pins
cleaning detergent or shampoo
different types of buffs such as cloth, wool, leather, satin finish buffs
lustre rouge
work holders
hand pieces
flex shaft
gauges
magnifiers
high speed motor
lapping/ buffing machine and buffs
ultrasonic machine
vacuum bench
SB4. maintain, repair and customise tools
SB5. work in a safe environment, i.e., without injuries
The user/individual on the job needs to know and understand:
SB6. different types of buffs and technique to appropriately fix in the high speed
motors and use it
SB7. how to avoid overheating
Reflective thinking
The user/individual on the job needs to know and understand how to:
SB8. use correct posture while performing the job of the polishing
SB9. reduce precious metal loss
SB10. place the tools on the working bench for effective work management
SB11. improve productivity and increase efficiency based on past working
experience
SB12. effectively use the polishing and cleaning processes to improve the quality
and finishing of the jewellery piece

Polish and clean the cast jewellery

Critical thinking
The user/individual on the job needs to know and understand how to:
SB13. anticipate process disruption and reasons for delay

Respect and maintain IPR

Unit Code G&J /N9901
Unit Title
(Task) Maintain IPR of company and respect IPR of other companies
Description This OS unit is about protecting company’s IPR and avoiding infringement to IPR of
other companies
Scope This unit/task covers the following:
Protect company’s Intellectual Property Rights (IPR)
prevent leak of new designs to competitors by reporting on time
be aware of any of company’s product or design patents
report IPR violations observed in the market, to supervisor or company heads
Avoid infringement to IPR of other companies
read copyright clause of the material published on the internet and any other
printed material
consult supervisor or senior management when in doubt about using publicly
available information
report any infringement observed in the company
Performance Criteria(PC) w.r.t. the Scope
Element Performance Criteria
Respecting and
Maintaining IPR
To be competent, the user/individual on the job must:
PC1. be able to spot plagiarism and report
PC2. be aware of patents and IPR
PC3. not be involved in IPR violations
Knowledge and Understanding (K)
A. Organizational
Context
The user/individual on the job needs to know and understand:
KA1. company’s policies on IPR and plagiarism
KA2. reporting structure
KA3. company’s unique product range
B. Technical
Knowledge
The user/individual on the job needs to know and understand:
KB1. patents and IPR laws
KB2. how IPR protection is important for competitiveness of a company
Skills (S) [Optional]
A. Core Skills/
Generic Skills
Communication skills
The user/ individual on the job needs to know and understand how to:
SA1. effectively communicate any observed IPR violations or order leaks

Respect and maintain IPR

B. Professional Skills Decision making
The user/individual on the job needs to know and understand how to:
SB1. report potential sources of violations
Reflective thinking
The user/individual on the job needs to know and understand to:
SB2. learn from past mistakes and report IPR violations on time
Critical thinking
The user/individual on the job needs to know and understand how to:
SB3. spot signs of violations and alert authorities in time

Coordinate with others

Unit Code G&J/N9902
Unit Title
(Task) Interact with colleagues and seniors
Description This OS unit is about communicating with colleagues and seniors in order to achieve
smooth and hazard-free work flow
Scope This unit/task covers the following:
Interact with supervisor
receive work instructions and raw materials from reporting supervisor
communicate to reporting supervisor about process-flow improvements, product
defects received from previous process, repairs and maintenance of tools and
machinery as required
communicate any potential hazards or expected process disruptions
handover completed work to supervisor
Interact with colleagues within and outside the department
work as a team with colleagues and share work as per their or own work load and
skills
work with colleagues of other departments
communicate an discuss work flow related difficulties in order to find solutions
with mutual agreement
receive feedback from QC and rework in order to complete work on time
Performance Criteria(PC) w.r.t. the Scope
Element Performance Criteria
Interaction with
supervisor
To be competent, the user/individual on the job must be able to:
PC1. understand the work output requirements
PC2. comply with company policy and rule
PC3. deliver quality work on time as required by reporting any anticipated reasons
for delays
Interactions with
colleagues and other
departments
To be competent, the user/individual on the job must be able to:
PC4. put team over individual goals
PC5. be able to resolve conflicts
PC6. learn how to multi-task relevant activities
Knowledge and Understanding (K)
A. Organizational
Context
The user/individual on the job needs to know and understand:
KA1. company’s policies on: preferred language of communication, reporting and
escalation policy, quality delivery standards, and personnel management
KA2. reporting structure
B. Technical
Knowledge
The user/individual on the job needs to know and understand how to:
KB1. communicate effectively
KB2. build team coordination

Skills (S) [Optional]
A. Core Skills/
Generic Skills
Communication skills
The individual on the job needs to know and understand how to:
SA1. read and write preferred language of communication as prescribed by the
company
SA2. read job sheets and interpret technical details mentioned in the jobsheet
B. Professional Skills Decision making
The individual on the job needs to know and understand:
SB1. how to spot and communicate potential areas of disruptions to work process
and report the same
SB2. when to report to supervisor and when to deal with a colleague individually,
depending on the type of concern
Reflective thinking
The individual on the job needs to know and understand how to:
SB3. improve work processes by interacting with others and adopting best practices
Critical thinking
The individual on the job needs know and understand how to:
SB4. spot process disruptions and delays and report and communicate with
solutions

Maintain occupational health and safety

Unit Code G&J /N9905
Unit Title
(Task) Maintain occupational health and safety
Description This OS unit is about being aware of, communicating and taking steps towards
minimizing potential hazards and dangers of accidents on the job and maintaining
occupational health and safety
Scope This unit/task covers the following:
Understand potential sources of accidents
to avoid accidents related to use of potentially dangerous chemicals, sharp tools,
hazards from machines and such as heating lamps
Use safety gear to avoid accidents
wear safety gear such as goggles, mask, gloves, ear plugs
Actively participate in the health and safety awareness campaigns
attend fire drills organised by the company or industrial zone
learn first aid procedure
be alert about designated assembly area in the event of an emergency
read and understand the evacuation and emergency procedures
Communicate to reporting supervisor about:
process flow improvements that can reduce anticipated or repetitive hazards
mishandling of tools, machines or hazardous materials
electrical problems that could result in accident
Performance Criteria(PC) w.r.t. the Scope
Element Performance Criteria
Communicating
potential accident
points
To be competent, the user/individual on the job must be able to:
PC1. spot and report potential hazards on time
PC2. follow company policy and rules regarding use of hazardous materials
PC3. attend and actively participate in the health and safety campaigns organised
by the company
Using safety gear To be competent, the user/individual on the job must be able to:
PC4. use or wear safety gear as per the rules of the company
Knowledge and Understanding (K)
A. Organizational
Context
The user/individual on the job needs to know and understand:
KA1. company’s policies on: safety and hazards and personnel management
KA2. reporting structure
B. Technical
Knowledge
The user/individual on the job needs to know and understand:
KB1. how different chemicals react and what could be the danger from them
KB2. how to use machines and tools without suffering bodily harm

Maintain occupational health and safety

Skills (S) [Optional]
A. Core Skills/
Generic Skills
Communication skills
The individual on the job needs to know and understand how to:
SA1. effectively communicate the danger
Organising skills
The individual on the job needs to know and understand how to:
SA2. keep all the tools in an organised manner so as to avoid accidents
SA3. keep the work environment safe and clean
B. Professional Skills Decision making
The individual on the job needs to know and understand how to:
SB1. report potential sources of danger
SB2. follow prescribed procedure in the event of an accident
SB3. wear appropriate safety gear to avoid an accident
Reflective thinking
The individual on the job needs to know and understand to:
SB4. learn from past mistakes regarding use of hazardous machines or chemicals
Critical thinking
The individual on the job needs to know and understand how to:
SB5. spot dangers
Decision making
The individual on the job needs to know and understand how to:
SB6. report potential sources of danger
SB7. follow prescribed procedure in the event of an accident
SB8. wear appropriate safety gear to avoid an accident

Qualifications Pack for Jewellery Polisher

Keywords /Terms Description
Sector Sector is a conglomeration of different business operations having similar
business and interests. It may also be defied as a distinct subset of the
economy whose components share similar characteristics and interests.
Sub-sector Sub-sector is derived from a further breakdown based on the
characteristics and interests of its components.
Occupation Occupation is a set of job roles, which perform similar/ related set of
functions in an industry.
Function Function is an activity necessary for achieving the key purpose of the
sector, occupation, or an area of work, which can be carried out by a
person or a group of persons. Functions are identified through functional
analysis and form the basis of OS.
Sub-function Sub-functions are sub-activities essential to fulfil the achieving the
objectives of the function.
Job role Job role defines a unique set of functions that together form a unique
employment opportunity in an organisation.
Occupational Standards
(OS)
OS specify the standards of performance an individual must achieve
when carrying out a function in the workplace, together with the
knowledge and understanding they need to meet that standard
consistently. Occupational Standards are applicable both in the Indian
and global contexts.
Performance Criteria Performance criteria are statements that together specify the standard of
performance required when carrying out a task.
National Occupational
Standards (OS)
NOS are occupational standards which apply uniquely in the Indian
context.
Qualifications Pack (QP) QP comprises the set of OS, together with the educational, training and
other criteria required to perform a job role. A QP is assigned a unique
qualifications pack code.
Unit Code Unit code is a unique identifier for an Occupational Standard, which is
denoted by an ‘N’
Unit Title Unit title gives a clear overall statement about what the incumbent
should be able to do.
Description Description gives a short summary of the unit content. This would be
helpful to anyone searching on a database to verify that this is the
appropriate OS they are looking for.
Scope Scope is a set of statements specifying the range of variables that an
individual may have to deal with in carrying out the function which have
a critical impact on quality of performance required.
Knowledge and
Understanding
Knowledge and understanding are statements which together specify the
technical, generic, professional and organisational specific knowledge
that an individual needs in order to perform to the required standard.
Organisational Context Organisational context includes the way the organisation is structured
and how it operates, including the extent of operative knowledge
managers have of their relevant areas of responsibility.
Technical Knowledge Technical knowledge is the specific knowledge needed to accomplish

specific designated responsibilities.
Core Skills/ Generic
Skills
Core skills or generic skills are a group of skills that are the key to learning
and working in today’s world. These skills are typically needed in any
work environment in today’s world. These skills are typically needed in
any work environment. In the context of the OS, these include
communication related skills that are applicable to most job roles.
Keywords /Terms Description
IPR Intellectual Property Rights
Mohs Mohs scale of mineral hardness
NOS National Occupational Standard(s)
NSQF National Qualifications Framework
NVEQF National Vocational Education Qualifications Framework
NVQF National Vocational Qualifications Framework
QP Qualifications Pack

CRITERIA FOR ASSESSMENT OF TRAINEES

Job Role Polisher
Qualification Pack G&J/Q3001
Sector Skill Council Gem & Jewellery

Guidelines for Assessment

  1. Criteria for assessment for each Qualification Pack will be created by the Sector Skill Council. Each
    Performance Criteria (PC) will be assigned marks proportional to its importance in NOS. SSC will also lay down
    proportion of marks for Theory and Skills Practical for each PC.
  2. The assessment for the theory part will be based on knowledge bank of questions created by the SSC.
  3. Individual assessment agencies will create theory question papers for candidates at every
    examination/training centre. (as per assessment criteria below)
  4. Individual assessment agencies will create practical tests for skill evaluation for candidates at every
    examination/training centre. (as per assessment criteria below)
  5. To pass the Qualification Pack, every candidate should score a minimum of 50% in theory and 70% in
    practical to successfully clear the assessment.
  6. In case of successfully passing only certain number of NOS’s, the candidate is eligible to take subsequent
    assessment on the balance NOS’s to pass the Qualification Pack.