Clutch Specialist:
Brief Job Description
A Clutch Specialist is responsible forrepairing and replacing the clutch assembly and related parts. The individual also performs routine maintenance of various components/ aggregates within the Clutch assembly including the pressure plate/ clutch plates.
Personal Attributes
An individual on this job must have good communication and interpersonal skills in addition to being a team player, as the job requires coordination with other technicians. The individual must have a technical bend of mind to understand the technical aspects of the vehicle especially relating to the clutch systems. The individual must be patient and good listening ability is highly desirable to understand various requirements and tackle the irritant customers. The individual must know how to drive a vehicle to practically test drive and identify any repair or service requirements in the clutch system
Plan and organise work to meet expected outcomes:
Elements and Performance Criteria
Work requirements including various activities within the given time and set quality standards
To be competent, the user/individual on the job must be able to:
PC1. keep immediate work area clean and tidy
PC2. treat confidential information as per the organisations guidelines
PC3. work in line with organisations policies and procedures
PC4. work within the limits of job role
PC5. obtain guidance from appropriate people, where necessary
PC6. ensure work meets the agreed requirements
Appropriate use of resources
To be competent, the user/individual on the job must be able to:
PC7. establish and agree on work requirements with appropriate people
PC8. manage time, materials and cost effectively
PC9. use resources in a responsible manner
Knowledge and Understanding (KU)
The individual on the job needs to know and understand:
KU1. the organisations policies, procedures and priorities for area of work, role and responsibilities in carrying out that work
KU2. the limits of responsibilities and when to involve others
KU3. specific work requirements and who these must be agreed with
KU4. the importance of having a tidy work area and how to do this
KU5. how to prioritize workload according to urgency and importance and the benefits of this
KU6. the organisations policies and procedures for dealing with confidential information and the importance of complying with these
KU7. the purpose of keeping others updated with the progress of work
KU8. who to obtain guidance from and the typical circumstances when this may be required
KU9. the purpose and value of being flexible and adapting work plans
KU10. how to complete tasks accurately by following standard procedures
KU11. technical resources needed for work and how to obtain and use these
Generic Skills (GS)
User/individual on the job needs to know how to:
GS1. write in at least one language
GS2. read instructions, guidelines/procedures
GS3. ask for clarification and advice from appropriate persons
GS4. communicate orally with colleagues
GS5. make a decision on a suitable course of action appropriate for accurately completing the task within resources
GS6. agree objectives and work requirements
GS7. plan and organise work to achieve targets and deadlines
GS8. deliver consistent and reliable service to customers
GS9. check own work and ensure it meets customer requirements
GS10. anomalies to the concerned persons
GS11. analyse problems and identify work-arounds taking help from
GS12. apply own judgement to identify solutions in different situations
Work effectively in a team:
Elements and Performance Criteria
Effective communication
To be competent, the user/individual on the job must be able to:
PC1. maintain clear communication with colleagues
PC2. work with colleagues
PC3. pass on information to colleagues in line with organisational requirements
PC4.. work in ways that show respect for colleagues
PC5. carry out commitments made to colleagues
PC6. let colleagues know in good time if cannot carry out commitments, explaining the reasons
PC7. identify problems in working with colleagues and take the initiative to solve these problems
PC8. follow the organisations policies and procedures for working with colleagues
PC9. ability to share resources with other members as per priority of tasks
Knowledge and Understanding (KU)
The individual on the job needs to know and understand:
KU1. the organisations policies and procedures for working withcolleagues, role and responsibilities in relation to this
KU2. the importance of effective communication and establishing goodworking relationships with colleagues
KU3. different methods of communication and the circumstances inwhich it is appropriate to use these
KU4. benefits of developing productive working relationships withcolleagues
KU5. the importance of creating an environment of trust and mutualrespect
KU6. whether not meeting commitments, will have implications onindividuals and the organisation
KU7. different types of information that colleagues might need and theimportance of providing this information when it is required
KU8. the importance of problems, from colleagues perspective andhow to provide support, where necessary, to resolve these
Generic Skills (GS)
User/individual on the job needs to know how to:
GS1. complete well written work with attention to detail
GS2. read instructions, guidelines/procedures
GS3. listen effectively and orally communicate information
GS4. make decisions on a suitable course of action or response
GS5. plan and organise work to achieve targets and deadlines
GS6. check that the work meets customer requirements
GS7. deliver consistent and reliable service to customers
GS8. apply problem solving approaches in different situations
GS9. apply balanced judgements to different situations
GS10. apply good attention to detail
GS11. check that the work is complete and free from errors
GS12. get work checked by peers
GS13. work effectively in a team environment
Maintain a healthy,safe and secure working environment:
Resources needed to maintain a safe, secure working environment
PC1. comply with organisations current health,safety and security policies and procedures
PC2. report any identified breaches in health,safety, and security policies and procedures to the designated person
PC3.. Coordinate with other resources at the workplace to achieve the healthy, safe and secure environment for all incorporating all government norms esp. for emergency situations like fires,earthquakes etc.
PC4. identify and correct any hazards like illness, accidents, fires or any other natural calamity safely and within the limits of individuals authority
PC5. report any hazards outside the individuals authority to the relevant person in line with organisational procedures and warn other people who may be affected
PC6. follow organisations emergency procedures for accidents, fires or any other natural calamity
PC7. identify and recommend opportunities for improving health,safety, and security to the designated person
PC8. complete all health and safety records are updates and procedures well defined
Elements and Performance Criteria
Resources needed to maintain a safe, secure working environment
To be competent, the user/individual on the job must be able to:
PC1. comply with organisations current health,safety and security policies and procedures
PC2. report any identified breaches in health,safety, and security policies and procedures to the designated person
PC3.. Coordinate with other resources at the workplace to achieve the healthy, safe and secure environment for all incorporating all government norms esp. for emergency situations like fires,earthquakes etc.
PC4. identify and correct any hazards like illness, accidents, fires or any other natural calamity safely and within the limits of individuals authority
PC5. report any hazards outside the individuals authority to the relevant person in line with organisational procedures and warn other people who may be affected
PC6. follow organisations emergency procedures for accidents, fires or any other natural calamity
PC7. identify and recommend opportunities for improving health,safety, and security to the designated person
PC8. complete all health and safety records are updates and procedures well defined
Knowledge and Understanding (KU)
The individual on the job needs to know and understand:
KU1. legislative requirements and organisations procedures for health, safety and security and individuals role and responsibilities in relation to this
KU2. what is meant by a hazard, including the different types of health and safety hazards that can be found in the workplace
KU3. how and when to report hazards
KU4. the limits of responsibility for dealing with hazards
KU5. the organisations emergency procedures for different emergency situations and the importance of following these
KU6. the importance of maintaining high standards of health, safety and security
KU7. implications that any non-compliance with health, safety and security may have on individuals and the organisation
KU8. different types of breaches in health, safety and security and how and when to report these
KU9. evacuation procedures for workers and visitors
KU10. how to summon medical assistance and the emergency services,where necessary
KU11. how to use the health, safety and accident reporting procedures and the importance of these
Generic Skills (GS)
User/individual on the job needs to know how to:
GS1. complete accurate, well written work with attention to detail
GS2. read instructions, guidelines/procedures/rules
GS3. listen and orally communicate information
GS4. make decisions on a suitable course of action or response
GS5. plan and organise work to achieve targets and deadlines
GS6. build and maintain positive and effective relationships withcolleagues and customers
GS7. apply problem solving approaches in different situations
GS8. analyse data and activities
GS9. apply balanced judgements to different situations
GS10. apply good attention to detail
GS11. check that the work is complete and free from errors
GS12. get work checked by peers
GS13. work effectively in a team environment
Repair & replace the clutch assembly and related components/aggregates:
Repair and maintain the Clutch assembly and related aggregates
PC1. . understand the auto component manufacturer specifications related to the various components/ aggregates in clutch assembly
PC2.. follow standard operating procedures for using workshop tools and equipment for the clutch assembly
PC3.. conduct test drives to assess need for repairs, calibration or any other adjustments in the clutch assembly or related components/ aggregates
PC4. . carry out overhaul procedures in accordance with manufacturer specifications
PC5.. remove and replace clutch assemblies and components
PC6. . check the clutch fork, pivot ball and linkage when replacing a clutch to avoid future problems
PC7. . repair and service the clutch assemblies and related operating system components / aggregates
PC8.. ensure any malfunctions or repair requirements observed in clutch & allied systems (beyond own scope of work) are reported to the concerned person
PC9. . ensure any other repair requirements observed in the other components/ aggregates systems (like engine, gear box etc.) while repairing/ clutch assembly are reported to supervisor/ service advisor for further inspection by other specialists
PC10. . ensure that trainings organized by the OEM from time-to-time are attended and knowledge levels are upgraded (esp. in case of newly launched products, product refreshes)
Elements and Performance Criteria
Repair and maintain the Clutch assembly and related aggregates
To be competent, the user/individual on the job must be able to:
PC1. . understand the auto component manufacturer specifications related to the various components/ aggregates in clutch assembly
PC2.. follow standard operating procedures for using workshop tools and equipment for the clutch assembly
PC3.. conduct test drives to assess need for repairs, calibration or any other adjustments in the clutch assembly or related components/ aggregates
PC4. . carry out overhaul procedures in accordance with manufacturer specifications
PC5.. remove and replace clutch assemblies and components
PC6. . check the clutch fork, pivot ball and linkage when replacing a clutch to avoid future problems
PC7. . repair and service the clutch assemblies and related operating system components / aggregates
PC8.. ensure any malfunctions or repair requirements observed in clutch & allied systems (beyond own scope of work) are reported to the concerned person
PC9. . ensure any other repair requirements observed in the other components/ aggregates systems (like engine, gear box etc.) while repairing/ clutch assembly are reported to supervisor/ service advisor for further inspection by other specialists
PC10. . ensure that trainings organized by the OEM from time-to-time are attended and knowledge levels are upgraded (esp. in case of newly launched products, product refreshes)
Knowledge and Understanding (KU)
The individual on the job needs to know and understand:
KU1. standard operating procedures of the organisation/ dealership for inspection, maintenance and diagnosis of faults in the clutch assembly to be followed
KU2. the standard operating proceduresof the organisation/ dealership for inspection, maintenance and diagnosis of faults in the clutch assembly as permanufacturer guidelines
KU3. safety requirements for various equipment and auto components/ aggregates as specified by OEM/ auto component manufacture
KU4. documentation requirements for each procedure carried out as part of roles and responsibilities
KU5. organisational and professional code of ethics and standards of practice
KU6. safety and health policies and regulations for the workplaceas well as for automotive trade in general (e.g. safe practices while working in pits/ under vehicles)
KU7. the functioning of clutch assembly including single or multi-plate, wet and dry construction, standard andheavy duty types and clutch operating system
KU8. how to do the periodic maintenance of the various components in the clutch assembly as specified by the manufacturer including: periodic lubrication of the clutch release bearing, release yoke cross shaft bushes and wear pad contact surface check the gap between clutch release bearing and front cover and adjust if required change clutch fluid in clutch system and bleed the system Dismantle, clean, inspect and reassemble clutch master cylinder and clutch booster
KU9. how to identify faults in clutch assembly and related components/ aggregates flywheel housing pressure plate / driven plate release lever master cylinder clutch booster stopper bolt Oil tank & other lubrication systems for the clutch
KU10. how to use following tools and equipment : jack hoist clutch cover gasket clutch springs clutch alignment tool screwdriver scraper pry bar different sizes of wrenches pipe gaskets
KU11. how to carry out the following tasks and procedures: lubrication procedures visual checks road test testing under operating conditions
Generic Skills (GS)
User/individual on the job needs to know how to:
GS1. record and document the basic details of installations maintenance and repairs performed on the clutch assembly
GS2. record all diagnostics done on the clutch assembly & allied systems
GS3. writein at least one language
GS4. read work orders, specifications etc. related to the job
GS5. interact with the customers
GS6. interact with superiors and other support staff function
GS7. analyse information and evaluate results to choose the best solution and solve problems
GS8. analyse all options available regarding repair or replacement of the various aggregates/ components within the clutch assembly post diagnostic
GS9. plan work according to the required schedule and location
GS10. organise the schedule to complete the work on the vehicle timely in case other aggregate repairs/ maintenance work is also required to be done
GS11. ensure that customers requirements regarding the clutch assembly and allied aggregates/ components are assessed and satisfactory service is provided
GS12. identify faults in the various components/ aggregates in the clutch assembly and ensure that the necessary corrective action is performed in timely & cost effective manner
GS13. Analyze available information and evaluate results to identify the best solution available for the particular fault in the clutch assembly
GS14. use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to faults diagnosed in clutch assembly & allied system
Assessment Guidelines:
- Criteria for assessment for each Qualification Pack will be created by the Sector Skill Council. Each Element/ Performance Criteria (PC) will be assigned marks proportional to its importance in NOS. SSC will also lay down proportion of marks for Theory and Skills Practical for each Element/ PC.
- The assessment for the theory part will be based on knowledge bank of questions created by the SSC.
- Assessment will be conducted for all compulsory NOS, and where applicable, on the selected elective/option NOS/set of NOS.
- Individual assessment agencies will create unique question papers for theory part for each candidate at each examination/training center (as per assessment criteria below).
- Individual assessment agencies will create unique evaluations for skill practical for every student at each examination/ training center based on these criteria.
- To pass the Qualification Pack assessment, every trainee should score the Recommended Pass % aggregate for the QP.